Agra, Uttar Pradesh, India
Not disclosed
On-site
Full Time
We're Hiring: PPC Specialist (2+ Years) 📍 Location: Agra Are you passionate about performance marketing and know how to turn ad spend into real ROI? Infusive is looking for a skilled PPC Specialist to manage and optimize our paid media campaigns across platforms like Google Ads and Meta (Facebook/Instagram Ads). 🔹 What You'll Do: Plan, create, and manage paid campaigns on Google & Meta Track, analyze, and report on performance metrics Optimize campaigns for traffic, leads, and conversions Manage budgets and ensure maximum ROI Stay updated with the latest PPC trends and best practices 🔹 What We're Looking For: Minimum 2 years of hands-on PPC experience Strong analytical skills and data-driven mindset Proficiency in Google Ads, Meta Ads Manager, Google Analytics, etc. Ability to create engaging ad copy and optimize landing pages Show more Show less
Agra, Uttar Pradesh, India
Not disclosed
On-site
Full Time
🌐 Job Title: Digital Marketing Sales Executive 🏢 Company: TEK Inspirations LLC 📍 Location: Agra (Onsite) 🗓 Working Days: Monday to Friday 🕒 Shift Timing: Night Shift (Aligning with US Market Hours) 🔹 About Us: TEK Inspirations LLC is a rapidly growing IT services and digital solutions provider with a strong foothold in the US market. We specialize in delivering innovative digital marketing, IT staffing, and business solutions tailored to meet the dynamic needs of global clients. At TEK Inspirations, we foster a high-performance culture that promotes growth, creativity, and client success. 🔹 Role Overview: We are looking for a motivated and experienced Digital Marketing Sales Executive to join our dynamic team onsite in Agra. The ideal candidate will be responsible for driving B2B sales for digital marketing services in the US market , working during night shift hours . This is an exciting opportunity to engage with international clients, develop consultative sales strategies, and contribute to high-impact digital campaigns. 🔹 Key Responsibilities: Generate leads through cold calling, email campaigns, LinkedIn outreach, and digital channels. Understand client requirements and confidently pitch relevant digital marketing services such as SEO, PPC, SMM, content marketing, email marketing, branding, and web development. Build and maintain strong relationships with US-based clients and decision-makers. Develop tailored proposals and presentations to win new business. Maintain a healthy sales pipeline and consistently meet or exceed monthly targets. Collaborate with the internal digital marketing team to ensure smooth service delivery post-sale. Stay up to date with digital trends and competitor activities to refine sales strategy. 🔹 Required Skills & Qualifications: 1–3 years of proven sales experience in digital marketing services (preferably in the US or international market). Excellent verbal and written communication skills in English. Strong understanding of digital marketing concepts and services (SEO, SEM, SMM, etc.). Self-starter with strong negotiation and persuasion skills. Familiarity with CRM tools and platforms like LinkedIn Sales Navigator, HubSpot, or Zoho is a plus. Ability to work independently in a target-driven environment. Comfortable with night shifts and onsite work in Agra. 🔹 Perks & Benefits: 5-day work week (Monday to Friday) Attractive base salary with uncapped performance incentives International exposure and client handling experience Fast-paced growth environment with upskilling opportunities Supportive team culture and performance recognition Show more Show less
India
INR Not disclosed
On-site
Full Time
Company: TEK Inspiration Industry: US Staffing Locations: Agra, Noida, Bhubaneswar, Meerut Job Type: Full-time (Night Shift) Experience: 2–5 years in US Staffing Business Development About TEK Inspiration: TEK Inspiration is a fast-growing US staffing firm dedicated to connecting top talent with leading clients across the United States. With a passion for innovation and quality service, we are expanding our business development team to scale our outreach and client engagement. Job Summary: We are looking for an experienced and result-oriented Business Development Manager (BDM) to drive client acquisition and revenue growth in the US Staffing industry. The ideal candidate will have a strong network of direct clients, MSPs, or implementation partners, and a proven track record of generating business in the staffing space. Key Responsibilities: Generate new business opportunities by identifying and engaging potential clients (Direct Clients, Tier-1 Vendors, MSPs). Build and maintain strong client relationships through consistent communication and follow-ups. Understand client requirements and effectively coordinate with internal recruiting teams to ensure delivery. Handle end-to-end business development cycle — lead generation, client onboarding, negotiations, and closures. Maintain a pipeline of active opportunities and meet/exceed monthly and quarterly revenue targets. Attend client calls, submit proposals, and conduct presentations as needed. Provide market insights, competitor analysis, and contribute to strategic planning. Requirements: Bachelor’s degree in Business, Marketing, or related field. 2–5 years of proven experience in US Staffing business development. Existing relationships with direct clients or vendors in the US staffing market. Excellent communication, negotiation, and interpersonal skills. Strong understanding of recruitment lifecycle, contract types (W2, C2C, 1099), and compliance. Willingness to work in the night shift (aligned with US time zones). Self-driven with the ability to meet deadlines and targets. Benefits: Competitive base salary + performance-based incentives. Opportunity to work with a dynamic and collaborative team. Career growth within a rapidly scaling company. Exposure to diverse clients and Fortune 500 companies. Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Work Location: In person
Sadar, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Were Hiring! Micro Focus OBM Administrator/Analyst 2 Positions (Offshore Role) Location : Onsite in Noida Shift Timing : 2 PM ET 10 PM ET Experience : 8+ years We're looking for seasoned Micro Focus OBM Administrators/Analysts to join our IT Operations team. If you have strong hands-on experience with Micro Focus OBM, Sitescope, and OpenText, this is a fantastic opportunity to work with a global healthcare leader. Key Responsibilities Include Administer and configure Micro Focus OBM for infrastructure and application monitoring Implement automated alerting, event correlation, and reporting Integrate OBM with tools like Operations Orchestration (OO) and Business Service Management (BSM) Develop custom dashboards, scripts, and monitoring policies Provide technical support, perform upgrades/patches, and resolve performance issues Must-Have Skills Micro Focus OBM administration (installation, configuration, Sitescope and OpenText monitoring experience Scripting (PowerShell, Shell, Python) Strong understanding of ITSM/ITIL practices Cross-platform infrastructure monitoring (Windows, Linux, VMware) If you're passionate about infrastructure monitoring, automation, and delivering high-availability solutions, wed love to connect! (ref:hirist.tech) Show more Show less
Greater Kolkata Area
Not disclosed
Remote
Full Time
NOW HIRING : IT Manager ServiceNow Configuration Manager (CMDB) Remote Duration : Long-term Contract MUST Have Active Certifications ServiceNow Certified System Administrator (CSA) Required Certified Implementation Specialist Discovery and Service Mapping Required Are you a ServiceNow CMDB expert with a passion for governance, discovery, and IT operations? Montefiore is looking for an experienced IT Manager to lead our Configuration Management Database (CMDB) operations using the ServiceNow platform. This is a strategic, high-impact role focused on CMDB maturity, integration, data quality, and operational excellence. Key Responsibilities Lead CMDB roadmap, governance, and best practices in alignment with ITIL Manage CI lifecycle across enterprise infrastructure Maintain CMDB in alignment with CSDM framework Oversee Discovery patterns, MID server health, and data integrations (e., AWS, SCCM, JAMF, vCenter) Ensure Completeness, Correctness, and Compliance of CI data Collaborate across ITSM and ITOM teams to support Change, Incident, and Asset processes Build and maintain dashboards, health checks, and audit reporting for executive stakeholders Tech & Process Expertise Required 5+ years of hands-on ServiceNow CMDB & ITOM experience Proven background with ServiceNow Discovery, Service Mapping, CSDM, IRE Experience with 3rd-party integrations (AWS Cloud Discovery, SCCM, JAMF, etc.) CMDB governance, lifecycle design, and cross-functional leadership ITIL v3/v4 knowledge, CI lifecycle management, relationship modeling Important Notes Only candidates with CSA and Discovery + Service Mapping certifications will be considered Preference given to candidates with 11+ years of total IT experience Strong CMDB & ServiceNow depth required not generalist or light exposure profiles If youre a certified ServiceNow CMDB leader ready to drive innovation and governance at scale, apply now or message me for details. Lets connect if you meet the experience and certification requirements! (ref:hirist.tech) Show more Show less
Agra, Uttar Pradesh, India
None Not disclosed
On-site
Internship
Selected Intern's Day-to-day Responsibilities Include Conduct lead generation, prospecting, and extensive research to identify potential clients (direct clients, MSPs, prime vendors) in the US market who require staffing services. Utilize various tools and platforms, including LinkedIn Sales Navigator, job boards, industry directories, and company websites, to build targeted lists of prospects. Develop a basic understanding of the US staffing industry, including market trends, common technologies, and different staffing models About Company: Tek Inspirations is a leading IT staffing company that helps small and big organizations acquire, engage and retain the right talents, when and how you need them, such as contract-hire, direct-hire, or permanent placement. Show more Show less
Sadar, Uttar Pradesh, India
None Not disclosed
On-site
Full Time
Were Hiring! Micro Focus OBM Administrator/Analyst 2 Positions (Offshore Role) Location : Onsite in Noida Shift Timing : 2 PM ET 10 PM ET Experience : 8+ years We're looking for seasoned Micro Focus OBM Administrators/Analysts to join our IT Operations team. If you have strong hands-on experience with Micro Focus OBM, Sitescope, and OpenText, this is a fantastic opportunity to work with a global healthcare leader. Key Responsibilities Include Administer and configure Micro Focus OBM for infrastructure and application monitoring Implement automated alerting, event correlation, and reporting Integrate OBM with tools like Operations Orchestration (OO) and Business Service Management (BSM) Develop custom dashboards, scripts, and monitoring policies Provide technical support, perform upgrades/patches, and resolve performance issues Must-Have Skills Micro Focus OBM administration (installation, configuration, Sitescope and OpenText monitoring experience Scripting (PowerShell, Shell, Python) Strong understanding of ITSM/ITIL practices Cross-platform infrastructure monitoring (Windows, Linux, VMware) If you're passionate about infrastructure monitoring, automation, and delivering high-availability solutions, wed love to connect! (ref:hirist.tech)
Noida, Uttar Pradesh, India
None Not disclosed
Remote
Full Time
Job Title : ServiceNow Developer (Offshore) Location : Remote India Duration : 6 Month contract with potential extensions MOI : Skype Working Hours in Night Industry : : Job Roles And Responsibilities Configure out-of-the-box workflows and create/maintain custom workflows using flow designer Integrate ServiceNow application(s) with third party systems/applications via APIs Oversee development of the ServiceNow solution in accordance with ServiceNow best practices to ensure system compliance Hands on Expertise with Integrations with data ingestions systems Hands on Experience with Discovery and implementation according to best practices Represent a specific technical domain in the IT organization Ensure the CI data is properly maintained and is available when and where its needed Develop, document, and implement CI data governance processes and procedures for effectively managing CI data Ensure that the CMDB effectively supports other ITSM processes such as Incident, Change, and Asset Mgt Develop and monitor CI data health reports / dashboards and resolve any issues Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner Proactively identify CI classes, attributes, and relationship types that are required Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB Ensure the CIs are created or updated using only approved processes and procedures Develop, document, and implement CI data audits and address any issues that arise Evaluate enhancement requests and identify appropriate solutions Validate CMDB functionality as part of ServiceNow platform upgrades and deployments Requirements And Skills 5 years experience with the ServiceNow CMDB and how it supports other ITSM processes such as Incident, Change, and Asset Mgt Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed Experience defining, documenting, and implementing CI Data audits Experience managing CI data in a ServiceNow CMDB Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity Certified ServiceNow Admin (CSA) Ability to research through multiple knowledge bases and capture the relationship data between CIs , Application Services , Business Applications , Servers etc Documenting this information appropriately Clean-up and Refinement of different views for a CI in ServiceNow Responsible for identifying which Configuration Item (CI) types, CI attributes, and CI relationships are tracked in the CMDB Defines and documents the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB Responsible for the execution and continuous improvement of the IT Configuration Mgt framework including governance and control, standards, processes, procedures Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date Evaluates requests for new CI classes, CI attributes, and CI relationship types Ensures the CI data is managed using the approved processes Manages the design, development, and implementation of process and / or CMDB enhancements Experience with the ServiceNow CMDB and how it supports other ITSM processes (e : Incident, Problem, Change, and Asset Mgt Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements Experience defining and documenting governance processes and procedures and ensuring that the processes are followed Experience working with CI Data Owners to define, document, and implement CI Data audits Demonstrated ability to prioritize and manage competing demands and tasks (ref:hirist.tech)
Agra, Uttar Pradesh, India
None Not disclosed
On-site
Full Time
Need candidates with previous leadership or management experience Skills : 5+ years of experience in Software Asset Management with strong exposure to HAM practices. ServiceNow Certified Implementation Specialist SAM. Hands-on expertise with ServiceNow SAM Pro, including configuration, reporting, and lifecycle automation. Deep Microsoft licensing knowledge, including other major software publishers. Demonstrated experience managing end-of-life software lifecycle and orchestrating removal/updates. Working knowledge of SCCM and Intune, especially for coordinating software installations and removals. Strong analytical, organizational, and communication skills. Experience supporting software contract renewals with Procurement and business stakeholders. Ability to interpret licensing agreements and identify cost-saving opportunities. Familiarity with ITIL and ITAM best Skills : Experience integrating SAM with CMDB and HAM modules for enterprise-wide visibility. Prior work in healthcare or regulated industries. Knowledge of software packaging, deployment strategies, or application rationalization. We are seeking a skilled and detailed oriented Manager Software Asset Management (SAM) to join our IT Summary : We are seeking an experienced and results-driven Manager of Software Asset Management (SAM) to lead the end-to-end management of software assets across the organization. This role is responsible for maintaining license compliance, optimizing usage, and supporting the overall IT Asset Management (ITAM) strategy. The ideal candidate will have strong hands-on experience with ServiceNow SAM Professional, a solid understanding of software publisher licensing models (especially Microsoft), and a collaborative approach to working across IT, procurement, and business units. Key Responsibilities Lead the full Software Asset Management lifecycle, including acquisition, inventory, compliance, optimization, and retirement. Administer and continuously enhance ServiceNow SAM Professional, ensuring accurate discovery, normalization, reconciliation, and reporting. Partner with the SCCM and Intune teams to orchestrate automated software deployments and removals across end-user devices. Develop and maintain policies, procedures, and documentation related to Software Asset Management (SAM). Collaborate with business owners and Procurement to support contract renewals, ensuring entitlements align with usage and organizational needs. Manage and document end-of-life (EOL) software, ensuring timely decommissioning and risk mitigation. Onboard Software publishers in SAM Pro and create Effective License Positions (ELPS) for major vendors (e.g., Microsoft, Adobe, SAP, VMware, etc. Monitor software consumption and provide optimization recommendations to reduce cost and mitigate compliance risk. Support internal and external audits, including license true-ups and vendor audit responses. Provide SAM reporting and dashboards to IT leadership and key stakeholders. Work closely with Hardware Asset Management (HAM) and CMDB teams to align asset records and drive data integrity. Stay informed of market trends, licensing changes, and emerging SAM technologies. (ref:hirist.tech)
Greater Kolkata Area
None Not disclosed
Remote
Full Time
NOW HIRING : IT Manager ServiceNow Configuration Manager (CMDB) Remote Duration : Long-term Contract MUST Have Active Certifications ServiceNow Certified System Administrator (CSA) Required Certified Implementation Specialist Discovery and Service Mapping Required Are you a ServiceNow CMDB expert with a passion for governance, discovery, and IT operations? Montefiore is looking for an experienced IT Manager to lead our Configuration Management Database (CMDB) operations using the ServiceNow platform. This is a strategic, high-impact role focused on CMDB maturity, integration, data quality, and operational excellence. Key Responsibilities Lead CMDB roadmap, governance, and best practices in alignment with ITIL Manage CI lifecycle across enterprise infrastructure Maintain CMDB in alignment with CSDM framework Oversee Discovery patterns, MID server health, and data integrations (e., AWS, SCCM, JAMF, vCenter) Ensure Completeness, Correctness, and Compliance of CI data Collaborate across ITSM and ITOM teams to support Change, Incident, and Asset processes Build and maintain dashboards, health checks, and audit reporting for executive stakeholders Tech & Process Expertise Required 5+ years of hands-on ServiceNow CMDB & ITOM experience Proven background with ServiceNow Discovery, Service Mapping, CSDM, IRE Experience with 3rd-party integrations (AWS Cloud Discovery, SCCM, JAMF, etc.) CMDB governance, lifecycle design, and cross-functional leadership ITIL v3/v4 knowledge, CI lifecycle management, relationship modeling Important Notes Only candidates with CSA and Discovery + Service Mapping certifications will be considered Preference given to candidates with 11+ years of total IT experience Strong CMDB & ServiceNow depth required not generalist or light exposure profiles If youre a certified ServiceNow CMDB leader ready to drive innovation and governance at scale, apply now or message me for details. Lets connect if you meet the experience and certification requirements! (ref:hirist.tech)
Greater Kolkata Area
None Not disclosed
Remote
Full Time
Responsibilities Participate in the full lifecycle of ServiceNow implementations, including requirements gathering, solution design, configuration, testing, and deployment, with a focus on HAM, CMDB, and ITSM modules. Leverage your in-depth knowledge of ServiceNow best practices to configure and customize the platform to meet specific client needs. Contribute to the design and implementation of robust and accurate CMDB solutions, ensuring data integrity and relationships. Implement and manage Hardware Asset Management processes within ServiceNow, including asset tracking, procurement, and disposal. Configure and customize ITSM modules such as Incident Management, Problem Management, Change Management, and Service Catalog. Integrate ServiceNow with other enterprise systems as required. Develop and execute test plans to ensure the quality and functionality of implemented solutions. Collaborate effectively with client stakeholders and Accenture team members to ensure successful project delivery. Provide knowledge transfer and support documentation as needed. Adhere to project timelines and deliver high-quality work within defined Skills & Experience: Minimum 5 years of hands-on experience in ServiceNow implementation. Mandatory: Active ServiceNow Certified System Administrator (CSA) certification. Mandatory: ServiceNow Certified Implementation Specialist certification obtained before 2022. Strong implementation experience in at least two of the following ServiceNow modules: Hardware Asset Management (HAM), Configuration Management Database (CMDB), and IT Service Management (ITSM). Solid understanding of ITIL processes and their application within ServiceNow. Experience with ServiceNow configuration and customization, including scripting (e.g., JavaScript, GlideScript), workflows, business rules, and UI policies. Experience with ServiceNow integrations using REST/SOAP APIs. Excellent analytical and problem-solving skills. Strong communication (both written and verbal) and interpersonal skills. Ability to work independently and collaboratively in a remote team Education : Bachelor of Science (BSc). Must be available for video interviews via Google Meet Skills & Experience : ServiceNow Certified Implementation Specialist certification in HAM and/or CMDB. Experience with ServiceNow Service Portal. Experience with ServiceNow Discovery and Service Mapping. Familiarity with Agile development methodologies. (ref:hirist.tech)
Greater Kolkata Area
None Not disclosed
Remote
Full Time
Job Description Enterprise Cloud Architect Remote The candidate will be working with an existing software development team to develop a new platform. The Enterprise Architect will work across Application Development, Service Delivery and Infrastructure to identify, research, discuss, design, and implement key enterprise architecture standards. Other responsibilities include: Research, design, document, build, and pilot prioritized topics for standards and work with the application development management to prioritize efforts. Work closely with Development, Infrastructure, and Service Delivery teams and lead key enterprise architectural design projects as necessary. Requirements Strong grasp of cloud-native architecture, hybrid cloud strategies, and Deep knowledge of Azure Compute, Networking, Storage, Database, and Identity services. Experience with Azure Resource Manager, Azure Policy, Azure Monitor, and Azure Security Center. Strong hands-on experience with Azure SQL Managed Instance and other Azure database services. Familiarity with Azure Kubernetes Service and containerization (Docker, Helm, etc.) Proven ability to lead cloud strategy and roadmap discussions with enterprise stakeholders. Understanding of cloud governance, cost management, and security best practices. Experience with CI/CD pipelines, preferably using Azure DevOps or GitHub actions. Competent with PowerShell, Bicep, and Terraform for Azure automation and provisioning. Strong grasp of Zero Trust Architecture, RBAC, Azure AD, and regulatory compliance frameworks (e.g., ISO, SOC 2, NIST). Ability to design and review secure architectures at scale. Demonstrated ability to communicate technical concepts to technical and non-technical audiences. Experience collaborating with cross-functional teams including developers, security, and business leaders. Recognized relevant certifications such as Microsoft Certified Azure Solutions Architect Expert and/or Cybersecurity Architect Expert highly desired (ref:hirist.tech)
Itanagar, Arunachal Pradesh, India
None Not disclosed
Remote
Full Time
Responsibilities Design, develop, and maintain scalable and reliable data pipelines and ETL/ELT processes using Azure Data Factory (ADF). Build and manage data lakes and storage solutions on Azure Data Lake Storage (ADLS). Develop and optimize data warehouse solutions using Azure Synapse Analytics (SQL DW). Utilize Azure SQL Server and other Azure database services to build and manage data stores. Implement and manage real-time data ingestion and processing solutions using Azure Event Hubs. Demonstrate deep expertise in various Azure cloud technologies relevant to data engineering (e.g., Azure VMs, Azure Functions, Azure Databricks). Provide technical guidance, mentorship, and support to other database developers and data engineers across different teams and projects. Act as an internal consultant and subject matter expert, advocating for and mentoring on the adoption of new cloud data technologies and best practices. Collaborate closely with the IT Security team to address and respond to security concerns, ensuring all cloud data environments adhere to company security guidelines and compliance standards. Understand and consider the impact of database and integration technology solutions on business processes, including production support and operational efficiency. Provide technical leadership to data engineering teams, promoting a culture of continuous improvement, adherence to best practices, and the adoption of innovative data engineering Requirements & Qualifications : Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 5+ years of professional experience in data engineering roles, with a strong emphasis on cloud technologies. Demonstrable deep expertise in Microsoft Azure data services, including : Azure Data Factory (ADF) Azure Data Lake Storage (ADLS) Azure Synapse Analytics (SQL DW) Azure SQL Server Azure Event Hubs Strong understanding of data modeling, data warehousing concepts, and database design principles. Experience with scripting and programming languages relevant to data engineering (e.g., SQL, Python, Scala). Experience in building and optimizing ETL/ELT pipelines for large-scale data processing. Strong understanding of data security and compliance best practices in cloud environments. Excellent problem-solving, analytical, and communication skills. Proven ability to work independently and collaboratively in a remote team environment. Must be located in the United States and eligible to work in the US without sponsorship. Must provide a link to your active LinkedIn Qualifications : Experience with other cloud platforms (e.g., AWS, GCP). Experience with data streaming technologies. Familiarity with DevOps practices and infrastructure-as-code (IaC) tools. Experience with data governance and data quality frameworks (ref:hirist.tech)
Itanagar, Arunachal Pradesh, India
None Not disclosed
Remote
Full Time
Key Requirements Minimum 6+ years of experience in software development, with a strong foundation in Java and Spring Boot. Minimum 3+ years of hands-on experience in Generative AI prompt engineering for chatbot applications. Minimum 3+ years of practical experience working with Kore.AI or similar enterprise-grade chatbot development platforms. Proven experience in integrating AI-powered chatbots with IVR (Interactive Voice Response) systems. Strong understanding of chatbot design principles, conversational flow creation, and user experience optimization. Demonstrated ability to build and optimize intelligent chat and voice solutions using Generative AI to automate and enhance customer interactions within an IVR : Design, develop, and implement Generative AI-powered solutions to handle IVR inquiries effectively. Create and refine AI prompts to ensure accurate, relevant, and engaging chatbot responses within the IVR system. Integrate Generative AI capabilities with our existing IVR infrastructure. Utilize Kore.AI or a similar platform to build, deploy, and manage intelligent conversational flows. Collaborate with stakeholders to understand IVR requirements and translate them into effective AI-driven solutions. Optimize chatbot performance and accuracy through prompt engineering and iterative refinement. Troubleshoot and resolve any issues related to the GenAI-powered IVR system. Stay up-to-date with the latest advancements in Generative AI and chatbot Requirements & Qualifications : Bachelor's degree in Computer Science, Engineering, or a related field. Strong background in Java and Spring Boot development. Significant hands-on experience with Generative AI prompt engineering for chatbots. Extensive experience working with Kore.AI or similar chatbot platforms. Proven experience in integrating AI with IVR systems. Deep understanding of chatbot design principles and conversational UX. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Must be available for video call interviews as part of the submittal process. Must be able to work effectively in a 100% remote environment (ref:hirist.tech)
Itanagar, Arunachal Pradesh, India
None Not disclosed
Remote
Full Time
Responsibilities Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform, with a primary focus on HRSD. Advise government clients on ServiceNow best practices within the HRSD module to create lasting value and enhanced employee experiences. Ensure strict compliance with relevant government standards, including FedRAMP and potentially DoD IL-4/IL-5. Collaborate effectively with virtual functional teams and lead technical solution design sessions specifically for HRSD implementations to achieve project goals and produce high-quality deliverables. Contribute actively on multiple Agile engagements, utilizing the Windward methodology and tools to enhance project efficiency and deliver successful HRSD outcomes. Demonstrate flexibility by delivering on a variety of project roles within HRSD implementations, including documentation, testing, and training materials. Innovate and identify ServiceNow solutions within HRSD that can be reused on future government engagements. Proactively keep ServiceNow skills current, particularly within the HRSD domain, and contribute to [Your Company Name]'s thought leadership. Required Skills & Experience Proven experience as a ServiceNow Architect or Senior Implementation Engineer. Must possess active ServiceNow HRSD certification(s). Must hold an active Secret security clearance. Strong understanding and practical experience with the ServiceNow HRSD module. Experience with other ServiceNow modules such as WSD (Workplace Service Delivery) and/or LSD (Legal Services Delivery) is a significant plus. Experience working with government agencies and adhering to relevant security and compliance standards (e.g., FedRAMP, DoD IL-4/IL-5). Proven ability to lead technical design sessions and translate functional requirements into technical solutions within ServiceNow HRSD. Experience working in Agile development methodologies. Excellent communication (both written and verbal) and interpersonal skills. Ability to work independently and collaboratively in a remote team environment. Preferred Skills & Experience Experience with ServiceNow integrations. Knowledge of ITIL processes. Experience with ServiceNow Service Portal (ref:hirist.tech)
Itanagar, Arunachal Pradesh, India
None Not disclosed
Remote
Full Time
Job Description Position : Google CCAI Developer | Offshore candidate with experience of Google CCAI 5-6 Years Exp Start : ASAP Duration : 12months+ Location : Remote India Language : English Key Responsibilities Design, develop, and deploy virtual agents using Dialogflow CX/ES for voice and chat-based customer service. Leverage Generative AI capabilities (Playbooks, Generators, and Data Stores) to build advanced conversational flows and personalized responses. Integrate with the Google CCAI Platform and third-party systems like UJET to deliver scalable, production-grade contact center solutions. Implement Agent Assist functionalities, including real-time transcription, intent detection, article suggestions, and automatic summarization to support live agents. Utilize CCAI Insights to analyze agent-customer interactions, extract actionable trends, and drive continuous improvements. Work closely with cross-functional teams (data engineers, cloud architects, QA) to ensure seamless deployment and ongoing maintenance. Troubleshoot production issues and optimize agent flows for performance and accuracy. Stay up to date with Google Clouds AI roadmap and contribute to AI/ML best practices within the team. Candidate Requirements & Qualifications 5-6 years of professional experience in developing and deploying conversational AI solutions. Proven hands-on experience with the Google CCAI platform, including both Dialogflow CX and Dialogflow ES. Strong understanding and practical experience in leveraging Generative AI features within Google CCAI (Playbooks, Generators, Data Stores). Experience integrating Dialogflow with contact center platforms (experience with UJET is a plus). Hands-on experience implementing Agent Assist functionalities within Google CCAI. Familiarity with CCAI Insights for analyzing conversational data and driving improvements. Solid understanding of API integration and web services. Experience working with cloud-based technologies and platforms (Google Cloud Platform experience is highly preferred). Strong problem-solving and analytical skills. Excellent communication and collaboration skills, with the ability to work effectively in a remote, distributed team environment. Fluency in English (both written and verbal). Preferred Qualifications Google Cloud certifications related to AI/ML or Cloud Development. Experience with other conversational AI platforms. Knowledge of scripting languages such as Python. Experience with data analysis and visualization tools (ref:hirist.tech)
Itanagar, Arunachal Pradesh, India
None Not disclosed
Remote
Full Time
Okay, here's a job description for a remote, offshore DevOps Engineer with the specified requirements : Job Title : Senior DevOps Engineer (Offshore) Location : Remote (Offshore) Duration : 6 Months (Potential for Extension) Interview Process : Skype Role Overview We are seeking a highly experienced and skilled Senior DevOps Engineer to join our team on a remote, offshore basis for an initial 6-month engagement. In this critical role, you will be responsible for ensuring the reliability, scalability, and efficiency of our infrastructure and deployment processes. You will leverage your deep expertise in Azure Cloud, Azure DevOps, MongoDB, Kafka, and automation to build and maintain a robust and high-performing environment. This role requires a seasoned professional with a proven track record of managing complex systems and driving automation initiatives. Responsibilities Design, implement, and manage our Azure Cloud infrastructure, ensuring security, scalability, and cost-effectiveness. Administer and optimize Azure DevOps for continuous integration and continuous delivery (CI/CD) pipelines. Take ownership of MongoDB administration, including performance tuning, scaling, backups, and ensuring high availability. Manage and maintain our Kafka clusters for data streaming and integration, ensuring stability and performance. Develop and implement automation strategies and scripts for infrastructure provisioning, configuration management, and application deployments. Troubleshoot and resolve infrastructure and application deployment issues in a timely and efficient manner. Collaborate with development teams to integrate and deploy applications seamlessly. Implement robust monitoring and alerting systems to proactively identify and address potential issues. Ensure adherence to security best practices across the infrastructure and deployment processes. Document infrastructure configurations, deployment procedures, and operational best practices. Participate in on-call rotations as needed to ensure system availability. Continuously evaluate and implement new tools and technologies to improve efficiency and reliability. Required Skills And Experience Minimum of 10 years of hands-on experience in DevOps or a related role. Extensive experience with Azure Cloud services (e.g., Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure App Service, Azure Networking, Azure Storage). Deep expertise in Azure DevOps, including Pipelines, Repos, Boards, and Artifacts. Proven experience in MongoDB administration, including installation, configuration, performance tuning, scaling (sharding, replication), backup and recovery strategies, and security. Strong understanding and practical experience with Kafka for data streaming and integration, including cluster management, topic configuration, and monitoring. Significant experience in automation using various tools and scripting languages (e.g., Terraform, ARM templates, PowerShell, Bash, Python). Solid understanding of infrastructure-as-code (IaC) principles and practices. Experience with monitoring and logging tools (e.g., Azure Monitor, Prometheus, Grafana, ELK stack). Strong understanding of networking concepts and security principles. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration skills. - Ability to work independently and effectively in a remote environment. - Bonus Skills Experience with other cloud platforms (e.g., AWS, GCP). Knowledge of containerization technologies (Docker, Kubernetes). Experience with configuration management tools (e.g., Ansible, Chef, Puppet). Familiarity with security scanning tools and practices. (ref:hirist.tech)
agra, uttar pradesh
INR Not disclosed
On-site
Full Time
You need candidates with previous leadership or management experience. The ideal candidate should have at least 5+ years of experience in Software Asset Management with a strong exposure to Hardware Asset Management practices. It is essential to be a ServiceNow Certified Implementation Specialist SAM and have hands-on expertise with ServiceNow SAM Pro, including configuration, reporting, and lifecycle automation. Deep knowledge of Microsoft licensing and other major software publishers is required. Demonstrated experience in managing end-of-life software lifecycle and orchestrating removal/updates is a plus. Working knowledge of SCCM and Intune, especially for coordinating software installations and removals is important. Strong analytical, organizational, and communication skills are necessary. Experience supporting software contract renewals with Procurement and business stakeholders is a must. Ability to interpret licensing agreements and identify cost-saving opportunities is crucial. Familiarity with ITIL and ITAM best practices is beneficial. We are seeking a skilled and detail-oriented Manager of Software Asset Management (SAM) to join our IT team. The role involves leading the end-to-end management of software assets across the organization. Responsibilities include maintaining license compliance, optimizing usage, and supporting the overall IT Asset Management (ITAM) strategy. The ideal candidate must have hands-on experience with ServiceNow SAM Professional, a solid understanding of software publisher licensing models (especially Microsoft), and a collaborative approach to working across IT, procurement, and business units. Key Responsibilities: - Lead the full Software Asset Management lifecycle, including acquisition, inventory, compliance, optimization, and retirement. - Administer and continuously enhance ServiceNow SAM Professional, ensuring accurate discovery, normalization, reconciliation, and reporting. - Partner with the SCCM and Intune teams to orchestrate automated software deployments and removals across end-user devices. - Develop and maintain policies, procedures, and documentation related to Software Asset Management (SAM). - Collaborate with business owners and Procurement to support contract renewals, ensuring entitlements align with usage and organizational needs. - Manage and document end-of-life (EOL) software, ensuring timely decommissioning and risk mitigation. - Onboard Software publishers in SAM Pro and create Effective License Positions (ELPS) for major vendors (e.g., Microsoft, Adobe, SAP, VMware, etc.). - Monitor software consumption and provide optimization recommendations to reduce cost and mitigate compliance risk. - Support internal and external audits, including license true-ups and vendor audit responses. - Provide SAM reporting and dashboards to IT leadership and key stakeholders. - Work closely with Hardware Asset Management (HAM) and CMDB teams to align asset records and drive data integrity. - Stay informed of market trends, licensing changes, and emerging SAM technologies.,
Noida, Uttar Pradesh, India
None Not disclosed
Remote
Full Time
Key Responsibilities Data Architecture & Strategy : Lead the design and architecture of highly scalable, robust, and efficient data solutions leveraging Snowflake as the primary data platform. Develop and implement enterprise-level data architecture strategies, blueprints, and roadmaps that align with business objectives and growth. Architect and manage data solutions, optimizing performance for complex analytical workloads and high-volume reporting requirements. Collaborate with cross-functional teams (e.g., analytics, engineering, business stakeholders) to deeply understand business needs and translate them into well-defined, robust data architectures and technical specifications. Data Engineering & Implementation Design, implement, and optimize end-to-end data pipelines, data warehouses, and data lakes, ensuring efficient, reliable, and automated data ingestion, transformation (ELT/ETL), and loading processes into Snowflake. Develop and maintain advanced SQL queries, stored procedures, and data models within Snowflake for complex data manipulation and analysis. Ensure data quality, consistency, and integrity across all data solutions. Data Governance & Security Develop and enforce best practices for data governance, data security, access control, auditing, and compliance within the cloud-based data environment (Snowflake). Implement data masking, encryption, and other security measures to protect sensitive data. Technology Evaluation & Integration Evaluate, recommend, and integrate third-party tools, technologies, and services to enhance the Snowflake ecosystem, optimize data workflows, and support the overall data strategy. Stay abreast of new Snowflake features, industry trends, and data technologies, recommending their adoption where beneficial. Mentorship & Collaboration Provide technical leadership and mentorship to data engineers and other team members, fostering a culture of best practices and continuous improvement. Facilitate effective communication and collaboration across global teams. Required Skills & Qualifications Experience : 5-7+ years of progressive experience in data architecture and data engineering roles. Snowflake Expertise : Proven, in-depth hands-on experience as a data architect with extensive knowledge of Snowflake's architecture, features, and best practices (e.g., virtual warehouses, clustering keys, semi-structured data, time travel, Snowpipe, external stages, data sharing). SQL Mastery : Exceptional proficiency in advanced SQL for complex data manipulation, query optimization, and data modeling in a high-volume data environment. Data Warehousing/Lake Design : Strong experience in designing and implementing scalable data warehouses and data lakes. ETL/ELT : Hands-on experience with data ingestion, transformation, and loading processes (ETL/ELT). Cloud Data Platforms : Experience with other cloud data platforms (AWS, Azure, GCP) is a plus, but Snowflake expertise is paramount. Analytical Thinking : Strong analytical, problem-solving, and critical thinking skills with the ability to translate business requirements into technical solutions. Communication : Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Independent Work : Proven ability to work independently, manage multiple priorities, and deliver high-quality results in a remote setting. Time Zone Overlap : Must be able to overlap working hours until at least 10 :00 AM CST (US Central Time). This typically means starting late in India or working split shifts. Immediate Availability : Candidates who can start immediately or with a very short notice period are strongly preferred. Education Bachelor's degree in Computer Science, Engineering, Information Technology, or a related quantitative field. Master's degree is a plus. (ref:hirist.tech)
Agra, Uttar Pradesh, India
None Not disclosed
On-site
Full Time
Job Title: Business Development Manager – US Staffing Location: Noida Experience: 2–4 Years (US Staffing Industry) Mode: Full-Time | Night Shift Job Summary: We are looking for a dynamic and experienced BDM - US Staffing to join our growing team. The ideal candidate must have a strong background in handling prime vendors, and working on C2C and W2 requirements. You will be responsible for bringing new business, nurturing vendor relationships, and driving the staffing delivery process in the US market. --- Key Responsibilities: Develop and maintain strong relationships with prime vendors and direct clients. Generate new business opportunities by identifying and pursuing leads in the US Staffing market. Understand client needs and deliver qualified candidates on W2 and C2C models. Coordinate with the recruitment team to ensure timely submission and quality delivery. Negotiate contract terms and ensure compliance with client requirements. Maintain a strong pipeline and track progress using CRM/MIS tools. Consistently meet or exceed sales and revenue targets. --- Required Skills & Qualifications: 2+ years of proven experience as a BDM in US Staffing industry. Strong network of prime vendors and ability to generate new business. Expertise in Corp-to-Corp (C2C) and W2 hiring models. Excellent communication, negotiation, and presentation skills. Ability to handle pressure and meet aggressive targets. Familiarity with time zones, job boards, and recruitment tools. --- Why Join Us? Competitive Salary + Incentives Dynamic team environment Growth-focused career path Exposure to premium client base
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