Technical Writer

Role & responsibilities

• Develop and maintain clear, concise, and user-friendly documentation for technical and non-technical audiences.
• Create product manuals, installation guides, release notes, SOPs, FAQs, and process documents.
• Collaborate with subject matter experts to gather and understand complex information.
• Revise and update existing documents based on product updates and stakeholder feedback.
• Ensure consistency of terminology, formatting, and documentation standards across all materials.
• Use authoring tools and templates to prepare professional-grade documents and visuals.
• Participate in peer reviews and document control processes to ensure accuracy and quality.
• Work closely with QA, Product, and Engineering teams to validate content.
• Apply Microsoft Manual of Style writing standards
• Take ownership of end-to-end release of technical documents and entire translation workflows

Essential Skill set/s ;

• Proficiency in documentation tools such as MS Word, Adobe FrameMaker, InDesign
• Familiarity with markup languages (HTML/XML) and content management systems.
• Knowledge in single sourcing and multi-channel outputs
• Expertise in Document Development Life Cycle models
• Experienced in using Content Management Systems
• Familiar with Product Life Cycle management tools such as Arena, JIRA etc.
• Flexible and proactive, with the ability to work in an environment of constant change.
• Must be able to collaborate with scientists, fellow writers, project managers etc.