Technical Tools Developer

WEKA is growing fast! We re looking for smart, dedicated, driven individuals that want to help the world s most innovative organizations solve complex data management challenges. Be part of something big at WEKA We envision a future without compromise for our customers, so we re creating a novel approach to data management that s purpose-built for performance-intensive workloads in the cloud and AI era. We re a pre-IPO, growth-stage company on a hyper-growth trajectory. We ve raised $375M in capital and are backed by dozens of leading venture capital and strategic investors. Our flagship product, the WEKA Data Platform, is helping hundreds of the world s leading research organizations and enterprises including 12 of the Fortune 50 to achieve first-to-market results with AI, machine learning, and high-performance computing. We invite you to join us on this exciting journey. Our Culture WEKA is growing fast! We re looking for smart, dedicated, driven individuals that want to help the world s most innovative organizations solve complex data management challenges. Everyone at WEKA works so hard, and we come together to do some really amazing things. It s a rush to be surrounded by so much talent and brains here. Director, Global Events One of the things I love about working at WEKA is that my diverse perspective is really valued and celebrated. Sr. Manager, Corporate Communications Innovation is in our DNA. We re committed to developing next-generation data solutions for our customers that don t require compromises and challenge the status quo. We are aligned on a common vision and work together to find solutions. Individually, we move boulders. As a team, we move mountains. We re helping to solve our customers most complex data challenges, and we won t stop until they re successful. We strive to hire the best people and help to grow and develop their skills so they can advance their careers. We make time to have fun, laugh, learn, and celebrate our successes together. We believe in balancing hard work with time to rest, restore, reflect, and savor a job well done. Technical Tools Developer About The Position What s Cool About This Job The Technical Tools Developer will play an integral role on our incredible Customer Success team by ensuring flawless analysis of complex technical issues in both a reactive and proactive capacity. Responsibilities include: Develop Internal Tools: Create and maintain tools that assist in monitoring, diagnostics, and troubleshooting of WEKAs data platform. Enhance Serviceability: Implement features that improve the systems ease of maintenance, such as detailed logging, health checks, and alerting mechanisms. Collaborate with Teams: Work closely with Customer Success and R&D teams to understand their needs and translate them into effective tooling solutions. Automate Processes: Identify repetitive tasks and develop automation scripts or tools to streamline operations and reduce manual effort. Ensure Reliability: Design tools that contribute to the overall reliability and stability of the platform, facilitating quick issue resolution. Define Tooling roadmap: Assess existing tools portfolio, define strategies with respect to effective packaging and consumption of the tools in question and comprehensively outline the development roadmap. Build and maintain tools using transparent, scalable development practices with GitHub for version control, peer review, and issue tracking. Problem-Solving: Ability to diagnose issues and develop solutions that enhance system supportability. Operate as a self-starter, driving projects forward independently while managing priorities and delivering results with minimal oversight. Able to collaborate with part-time contributors and build consensus Provide regular updates to management regarding the status of tools development status Participate in Proactive initiatives that help ensure the best WEKA experience. Collaborate with cross-functional teams to address and resolve customer concerns. Collaborate with management to develop and implement strategies for preventing future critical issues. Required Qualifications Bachelors degree or equivalent work experience. Programming Proficiency: Strong skills in languages such as Python, Go, or JavaScript for tool development is a must Experience working with DevOps tools and methodologies is required 5+ years working in industry in DevOps/Scripting/Tools Development roles. Experience working with Github or equivalent source code management platforms Technical background and experience with as many of the following technologies as possible: Networking, Storage, Linux, Public Clouds Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment with a focus on transparency Strong sense of ownership and rigorous follow-up mentality. Proven ability to gather feedback and requirements from internal stakeholders, ensuring tools align with team needs through regular communication, collaboration, and iterative development. Desired Qualifications Experience working as a Technical Support Engineer or Customer Success Engineer is highly preferred Experience creating tools focusing on technical analysis and supportability initiatives for Customer Success organizations in the IT industry is highly desirable Proven ability to define tooling requirements and create roadmaps aligned with business priorities is a big plus. Experience and/or understanding of AI terminologies & tools is a plus Concerned you don t meet every qualification? Don t let it stop you from applying! WEKA is committed to building a diverse, inclusive, and authentic workplace. If you are excited about this position but don t meet every qualification in the job description, we encourage you to apply anyway you may just be the right candidate for this or other positions at WEKA. WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Location Bengaluru, India Department Customer Success What server vendors are you affiliated with?* Thank you for your WEKA Innovation Network program inquiry. A WEKA channel representative will respond promptly. Choose Guarantee(s)* 2X Performance Guarantee: You re on your way to solving your most complex data challenges. A WEKA solutions expert will be in contact with you shortly. Thank you for your interest in WEKA s Technology Alliance Program (TAP). A member of the WEKA Alliances team will follow-up with you shortly. A WEKA representative will be in touch with you shortly. Marketo Forms 2 Cross Domain request proxy frame This page is used by Marketo Forms 2 to proxy cross domain AJAX requests.