Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Aera Software Technology
>
Technical Support Intern

Technical Support Intern

Aera Software Technology

0 - 1 years

0 Lacs

pune

Posted:4 hours ago| Platform:

Apply

Skills Required

unix product management computer science san automation machine learning application architecture technical support unix shell scripting sql

Work Mode

Work from Office

Job Type

Internship

Job Description

We re looking for passionate recent graduates to join our Technical Support organization. You will monitor, debug and troubleshoot integrations (ETL jobs) for our customers, which are the backbone for Aera s Cognitive skills. In this role, you will be responsible for troubleshooting customer reported issues, helping internal teams and escalating bugs to Product teams.

Responsibilities

Quickly learn the functional aspects of Aeras product lineMonitoring and troubleshooting integration issues on ETL processes
Work on customer reported issues by interacting with various teams including QA, App Development, Engineering and Product Management
Gather information systematically and efficiently perform root cause analysis
Communicate with customers on the status of issues and project items and being responsible of the ticket life-cycle
Responsible for respecting the defined SLAs we have with each customer
Develop knowledge base articles for the use of internal team and external partners
Participate in a shift rotation

About You

Bachelors degree, preferably in computer science or equivalent
Good debugging, troubleshooting skills
Strong oral and written English & customer-facing communication skills
Good knowledge of SQL, Unix, Shell Scripting, 3-tier application architecture, ETL
Basic Unix knowledge
Analytical, problem-solving, and creative thinking skills
Bring a positive, collaborative, team-oriented attitude to the office and your customers every day!

More Jobs at Aera Software Technology

Data Scientist - ML & Model Support

Pune

2.0 - 7.0 yrs

INR 18 - 20 Lacs

Senior Software Engineer I (Python)

Pune

5.0 - 7.0 yrs

INR 15 - 25 Lacs

Senior Software Engineer I (Python)

Pune

5.0 - 7.0 yrs

INR 7 - 11 Lacs

Technical Product Manager -Data

Pune

3.0 - 7.0 yrs

INR 25 - 40 Lacs

Sustaining Engineer - (Java Support)

Pune

1.0 - 6.0 yrs

INR 6 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Machine Learning Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Aera Software Technology

Software Technology

Innovation City

Login to

Please Verify Your Phone or Email

Confirm Action

Technical Support Intern