Technical Support Executive

Experience: Fresher Employment Type: Full-Time

Job Summary

We are looking for a proactive and customer-focused Technical Support Executive to join our team. The ideal candidate should have good proficiency in English, strong problem-solving skills, and a basic understanding of C# and SQL. This role involves resolving issues and ensuring a smooth support experience.

Key Responsibilities

• Provide technical assistance and support to Users

• Understand and troubleshoot basic software, application, and other issues.

• Escalate complex issues to the relevant team and follow up for timely resolution.

• Guide users through step-by-step solutions in a clear and professional manner.

• Ensure customer satisfaction by delivering high-quality and timely responses.

• Collaborate with internal teams to identify recurring issues and suggest improvements.

Required Skills & Qualifications

• Any Bachelor’s degree (BCA/BSc/BTech )
• Good proficiency in English (both written and verbal) is a must.
• Basic understanding of C# and SQL.

Company Address:

INKEL Business Park, Tower – II, 3rd Floor, Angamaly, Near to Telk, Kerala.

Interested candidates send your CV to careers@letmedoit.in or admin@letmedoit.in Or contact: 8547861420

To know more about our company, Visit: www.letmedoit.in