Technical Support Engineer

Job description:  L1 Tech Support Engineer Key Responsibilities: Upload radio jingles, announcements, and audio files to the assigned systems for various railway stations across PAN India. Ensure timely and error-free updates of all audio content as per schedules received from the operations team. Coordinate daily with station staff, internal teams, and field employees to confirm successful uploads and resolve basic technical issues. Handle simple troubleshooting like file access issues, folder structure errors, basic system glitches, and escalate if needed. Maintain basic records of uploads, confirmations, and pending tasks. Support day-to-day communication between the operations team and field teams for smoother execution. Interested candidates can Contact HR on 6385388868 Job Type: Full-time Benefits: Health insurance Provident Fund ESI Work Location: In person