Posted:6 hours ago|
Platform:
Hybrid
Full Time
Basic Qualifications
• BE/BTech in Computer Science, Information Technology,
Engineering or a related field
• Great relationship attitude for managing client expectations
and satisfaction
• Should have experience in Application Security
• Should have experience in Cloud Technology
• Knowledge on
- multiple operating systems (Windows, UNIX)
- Shell script (UNIX and Windows)
- SQL Language and databases (DB2 and MSSQL)
- Networking (basic)
• Ability to collaborate with geographically distributed cross-
functional teams
• Good written and verbal communications skills
Preferred Qualifications
• Master's Degree in Information Technology
Some experience of working with customers and supporting
internal or external clients
Detail JD :
HCL Technologies is seeking to hire a Technical Support Professional.
This role specializes in performing and enabling remote technical
support for HCL AppScan products.
The candidate will have a strong technical background and be
responsible for:
• Troubleshooting, diagnosing and fixing customer issues
• Using technical and negotiation skills in collaboration with
other support operations/organizations to priorities and
diagnose problems to resolution
• Managing Customer Exceptions
• Should have experience in Global Customer Support
The ideal candidate must be detail-oriented, able to work
independently and juggle multiple tasks. You will be part of a world-
wide team responsible for supporting geographically distributed
customers.
HCLTech
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Bengaluru
0.5 - 0.6 Lacs P.A.
Hyderabad
8.0 - 13.0 Lacs P.A.
Noida, Gurugram, Delhi / NCR
4.0 - 7.5 Lacs P.A.
3.0 - 7.0 Lacs P.A.
Experience: Not specified
1.8 - 2.16 Lacs P.A.
Gurugram
5.0 - 9.0 Lacs P.A.
Gurugram
5.0 - 9.0 Lacs P.A.
Experience: Not specified
1.8 - 3.6 Lacs P.A.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
6.0 - 8.0 Lacs P.A.
Experience: Not specified
2.0 - 3.0 Lacs P.A.
