Technical Support Engineer (Civil)

As a Technical Support Engineer (Civil) at Damsure Expert Buildcare LLP, your role in the South Zone will involve providing field-level technical support, monitoring site operations and quality, handling warranty claims, and ensuring smooth project execution with proper documentation and compliance. Key Responsibilities: - Warranty Claim Management - Process and validate warranty claims, assign teams, and monitor timely closure. - Maintain proper records for tracking and reporting. - Field Level Technical Support - Provide field-level technical support to Site Engineers & Project Executives. - Resolve technical challenges in waterproofing and construction execution. - Inspection and Certification - Conduct final inspections and issue Work Completion Certificates (WCC). - Site Operation & Quality Control - Monitor site operations, quality control, and DamApp updates. - Report risks or issues to the Senior Project coordinator. - Documentation & Compliance - Ensure documentation accuracy and compliance with technical standards. - Maintain technical reports, inspection logs, and client communication records. - Team Coordination & Support - Perform additional tasks assigned by the reporting manager. - Collaborate with engineers, contractors, and internal teams. Qualifications Required: - Btech or diploma in civil. - Minimum 2 years in project execution / construction / waterproofing / technical support. In addition to the responsibilities mentioned, Damsure Expert Buildcare LLP provides the following benefits: - Cell phone reimbursement - Internet reimbursement - Paid sick time - Paid time off If you meet the educational qualifications and experience requirements, possess strong knowledge of construction and waterproofing processes, and have the ability to conduct inspections and prepare technical reports, along with good communication, problem-solving, and coordination skills, then you are the ideal candidate for this position. Your proficiency in MS Office and site management applications will be an added advantage. Please note that a Bachelor's degree is preferred, along with a minimum of 2 years of experience in construction management. Additionally, proficiency in the English language and possession of an LMV Licence are preferred. A willingness to travel 100% of the time is also preferred for this full-time, permanent position located in person at the work location.,