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TECHNICAL SUPPORT ENGINEER - 24/7 CUSTOMER SERVICE...

0 - 4 years

0 Lacs

kochi kerala

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

good communication skill language skill malayalam strong customer service skills good organizational skills verbal written communication skills problem solving skills decision making skills

Work Mode

On-site

Job Type

Full Time

Job Description

You should have a minimum qualification of B.Tech in any stream, whether you are a fresher or experienced professional. Excellent communication skills in both English and Malayalam are essential, as you will be required to handle customer complaints and follow-ups. The role will involve working in rotational shifts with rotational offs, so flexibility in working hours is a must. Strong customer service skills, good organizational abilities, and the capacity to multitask and prioritize in a fast-paced environment are key requirements for this position. In addition to these skills, we expect you to possess problem-solving and decision-making abilities to effectively address customer concerns. The shift timings for this role range from 1pm-10pm, 3pm-12am, and 8am-5pm.,

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Thiruvananthapuram

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