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Spes Manning
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Technical Support Associate | Voice | Pune (AD, DNS, DHCP)

Technical Support Associate | Voice | Pune (AD, DNS, DHCP)

Spes Manning

1 - 6 years

3 - 8 Lacs

Pune

Posted:7 hours ago| Platform:

Apply

Skills Required

Excellent Communication In English DNS DHCP Active Directory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Freshers are welcome OR up to 1 year of tech support experience preferred

Key Responsibilities:

Provide technical support to international customers via phone, email, or chat
Troubleshoot software/hardware issues and guide users through step-by-step solutions
Escalate unresolved queries to the appropriate internal teams
Maintain accurate records of customer interactions and resolutions
Meet performance metrics including customer satisfaction, issue resolution time, and quality standards

Requirements:

Graduate / UG (any stream)
Excellent communication skills in English (both verbal and written)
Basic understanding of technical concepts (networking, OS, hardware/software)
Willingness to work in rotational shifts and on rotational offs

Perks & Benefits:

Competitive salary (3 LPA 8 LPA based on experience and performance)
Both way cab facility
Opportunity to work in a fast-paced, international work environment
Career growth and upskilling opportunities

Interested in Joining?

Call or WhatsApp on 7020744820 - Rashmi M

Please share this opportunity with friends who are actively looking for jobs

Role:

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