Technical Support Associate Intl Inbound Voice

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. The foundation of the company is built on a high level of customer satisfaction, unmatched services, and support functions. Adeeba E-Services values trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, the company has enhanced the performance of its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering continual support through IT-enabled systems. We are currently hiring for the position of Inbound Tech Support Process in the UK/US Shift at Adeeba E-Services Pvt Ltd. Join our team and enjoy a substantial hike in salary along with attractive incentives. Key Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing the best solutions to customers - Recommending and selling technical support plans and relevant software Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Salary: Rs.12,000-22,000/month (fixed) + Lucrative Incentives - Shift: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month to the Salary Account - Generous Incentive Structure - 24 leaves per year + Compensatory Offs + Birthday Leaves - Daily/Monthly Incentives - Spot Incentives - No Extension of Shift Timings - Medical Benefits For further queries or to apply, please contact Priyanka (HR) at 9804149788. All information provided will be kept confidential in accordance with EEO guidelines.,