Technical Specialist-Insurance BA

ROLE TITLE

Insurance Business Analyst

ROLE SUMMARY

We are seeking an Insurance Business Analyst to support the IT Non-Admitted Production Support unit for the GuideWire Policy Center - administration system. The role involves monitoring a ticketing system, analyzing incidents and requests, resolving or escalating them, and supporting workflows. The ideal candidate should have 5+ years of business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration solutions.

TECHNICAL QUALIFICATIONS

• 5+ years of business analysis experience in the Commercial Property & Casualty insurance industry.
• Experience with GuideWire Policy Center is preferred.
• Experience with integration to external systems.
• Strong experience with policy administration solutions.
• Experienced with iterative and agile methodologies; working knowledge of both SDLC & PMLC processes.
• Hands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is required.
• Knowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automation.
• Experience with visualization tools is beneficial.
• Candidate has experience with troubleshooting system issues.

GENERAL QUALIFICATIONS

• Possess strong verbal and written communication skills.
• Possess excellent problem-solving and analytical skills.
• Candidate has strong initiative with an ability to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.
• Team player who works well with technical and business resources.
• Must be able to see tasks through to completion without significant guidance.
• Possess Personal time management skills and ability to meet individual and team deadlines.
• Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint.
• Experience with SharePoint, UI mockup tool.

EDUCATION REQUIREMENTS

• B.A / B.S degree
• Certified Business Analyst Professional (CBAP) is a plus but not required.