Technical Services Analyst

As a Senior Technical Services Analyst, your role will involve supporting technologies such as secure access service edge (SASE), firewall policies, load balancers, etc. A strong understanding of networking fundamentals is crucial for success in this position. Key Responsibilities: - Manage Juniper and Palo Alto firewall policies - Manage F5 load balancers (LTM, APM, ASM) - Manage Infoblox / IPAM and DHCP server deployment - Collaborate with InfoSec and application teams to ensure compliant deployment of applications and adhere to security guidelines and Change Management procedures - Provide recommendations for application connectivity and network/AD infrastructure requirements - Support Cloud proxy solutions such as Zscaler and Global Protect PA - Offer third level technical support for application traffic flow and Internet access issues - Provide off-hour support based on rotation Qualifications Required: - Strong understanding of networking fundamentals - Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers - Familiarity with Cloud Proxy Solution Netskope - Experience with Infoblox IPAM Management - Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols - Understanding of HTTP traffic and SSL standards - Proficiency in using network troubleshooting tools like Wireshark and Fiddler - Certifications in Juniper, Cisco, and Microsoft technologies are advantageous - Experience in scripting and automation is highly desired - Knowledge of Cloud Infrastructure and Networking, preferably with Azure You will be joining Virtusa, a global team of 27,000 individuals who prioritize teamwork, quality of life, and professional and personal development. At Virtusa, you will have the opportunity to work on exciting projects, utilize state-of-the-art technologies, and collaborate in a dynamic environment that nurtures new ideas and excellence. As a Senior Technical Services Analyst, your role will involve supporting technologies such as secure access service edge (SASE), firewall policies, load balancers, etc. A strong understanding of networking fundamentals is crucial for success in this position. Key Responsibilities: - Manage Juniper and Palo Alto firewall policies - Manage F5 load balancers (LTM, APM, ASM) - Manage Infoblox / IPAM and DHCP server deployment - Collaborate with InfoSec and application teams to ensure compliant deployment of applications and adhere to security guidelines and Change Management procedures - Provide recommendations for application connectivity and network/AD infrastructure requirements - Support Cloud proxy solutions such as Zscaler and Global Protect PA - Offer third level technical support for application traffic flow and Internet access issues - Provide off-hour support based on rotation Qualifications Required: - Strong understanding of networking fundamentals - Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers - Familiarity with Cloud Proxy Solution Netskope - Experience with Infoblox IPAM Management - Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols - Understanding of HTTP traffic and SSL standards - Proficiency in using network troubleshooting tools like Wireshark and Fiddler - Certifications in Juniper, Cisco, and Microsoft technologies are advantageous - Experience in scripting and automation is highly desired - Knowledge of Cloud Infrastructure and Networking, preferably with Azure You will be joining Virtusa, a global team of 27,000 individuals who prioritize teamwork, quality of life, and professional and personal development. At Virtusa, you will have the opportunity to work on exciting projects, utilize state-of-the-art technologies, and collaborate in a dynamic environment that nurtures new ideas and excellence.