Technical Service Engineer

**Job Description** You will be joining Hetronic Systems India Private Limited, an ISO 9001:2015 certified company known for providing Radio Remote Control Solutions, Electric Chain Hoists, and Safety Solutions for cranes and construction machinery. The company's commitment to solution-oriented selling and exceptional after-sales service distinguishes it in the industry. HETRONIC, specializing in safety radio remote controls, operates globally, serving customers in over 45 countries with innovative products that enhance machine safety and efficiency. **Key Responsibilities** - Provide technical support and troubleshoot issues related to radio remote controls, electric chain hoists, and safety solutions for cranes and machinery on a daily basis. - Utilize your electronic circuit knowledge and proficiency in PLC to ensure the smooth operation of the equipment. - Demonstrate Technical Services and Technical Support skills to address customer needs effectively. - Apply analytical skills to resolve complex technical issues efficiently. - Showcase troubleshooting abilities to identify and rectify equipment malfunctions promptly. - Utilize strong communication skills to interact with customers and internal teams. - Leverage your experience in the field of technical support and services to deliver high-quality assistance. - Stay updated on industrial safety standards to ensure compliance and enhance safety measures. **Qualifications** - Bachelor's degree in Engineering or a related field. - Proficiency in PLC systems. - Strong knowledge and experience in Technical Services and Technical Support. - Analytical mindset with the ability to troubleshoot effectively. - Excellent communication skills to interact with stakeholders. - Familiarity with industrial safety standards.,