Technical Sales Support (Back End Coordinator)

As the energy sector faces new challenges in power generation and distribution, innovative solutions in high voltage testing and measurement technology are essential HAEFELY AG, with over 120 years of expertise and a strong legacy based in Switzerland, stands at the forefront of this industry as one of the worlds leading providers To further strengthen our global presence, we are expanding our team in India through HAEFELY Services Private Limited Our India office plays a pivotal role in sales, back-office services, and customer support, working closely with our headquarters in Basel, Switzerland, on a daily basis We invite you to join us and become an integral part of shaping the future of energy supply Job Summary Join us and be part of the energy supply of the future Support our growth and strengthen our production-planning as Technical Sales Support (Back End Coordinator) Responsibilities Quotation Support: Review and structure all documents provided by the customer (e-g , specifications, bills of materials, technical drawings) to support the quotation process in close coordination with the Area Sales Manager in Switzerland The goal is to ensure a complete and high-quality quotation package for the sales team Project Coordination: Support the planning and coordination of projects during both the quotation and execution phases with a focus on managing interfaces between engineering, design, production, and the customer Factory Acceptance Testing (FAT): Organize, schedule, and follow up on internal factory acceptance tests Claims Management: Provide technical support to the project team for the handling and coordination of complaints and non-conformance cases Communication: Act as the central point of contact for technical inquiries throughout the project lifecycle ensuring effective communication between internal departments and external customers/partners Qualification & Preferred Skills Mechanical/Electrical Degree/Diploma holder 2+ years of experience in sales/project coordination Working knowledge of MS Office (especially Excel and Outlook) Working knowledge of SAP is an advantage Willingness to take responsibility, self-motivated Structured, methodical, and careful working style Language: Proficiency in English (spoken and written), knowledge of German will be an added advantage, use of translator tools is essential

What We Offer

A challenging and future-oriented work environment in a Swiss company with a global customer portfolio Very close collaboration with Swiss technical team Interesting and exciting tasks in the field of electrical power technology Independent and responsible work in a committed and supportive team Competitive salary and benefits Access to state-of-the-art tools and technology