Technical & Presales Specialist

Are you passionate about technology and confident in client conversations At Agami Tech, we are transforming customer communication through next-gen SaaS solutions and we are looking for a Technical & Presales Specialist to be the technical anchor for our sales efforts. You will work at the intersection of product, sales, and solutioning, helping enterprise clients visualize how our platform meets their needs. This is a great role for someone who enjoys blending tech know-how with people skills in a fast-paced, client-facing environment. In this role, you will be responsible for presales and solutioning tasks such as partnering with the sales team to evaluate client needs, recommending the right-fit solutions, analyzing RFPs for technical alignment, creating compelling solution proposals, leading PoCs, demos, and pilots to validate product suitability. You will also engage with clients by conducting impactful product demonstrations for business and technical stakeholders, answering technical queries, explaining solution architecture during the sales cycle, and supporting the seamless transition to post-sale delivery teams. Additionally, you will collaborate cross-functionally by relaying customer feedback to product and engineering teams, working on roadmap planning and solution innovation, and developing and maintaining presales assets like architecture decks, SoWs, and FAQs. To be successful in this role, you should have 13 years of experience in presales, solution consulting, or technical sales (SaaS, IT, or cloud products), familiarity with software architecture, APIs, and cloud platforms, strong written and verbal communication skills, experience delivering client demos, contributing to proposals, and a detail-oriented, collaborative, and adaptable mindset in a fast-moving environment. Having exposure to CCaaS/CPaaS or customer communication platforms, hands-on experience with tools like Postman, Swagger, Figma, CRM systems, and certifications in presales, cloud platforms, or enterprise tech will be an additional advantage. Join us at Agami Tech for impactful work where you can contribute to enterprise-grade cloud communication platforms, a client-facing role where you can represent the product in strategic conversations, opportunities for career growth with pathways to roles in solution architecture, product, or consulting, and an agile culture with a collaborative, feedback-driven, flat team structure.,