Technical Operations Manager & Executive Assistant To CTO

This is a dual-role position for a highly organized, technically aware professional who will: • Act as the right hand to the CTO in managing operations, priorities, and communication • Implement and enforce project management processes and agile discipline • Serve as a team enabler for engineering, QA, DevOps, and product This role is not deeply technical but requires enough technical understanding to engage intelligently with software teams, read Jira tickets, understand delivery dependencies, and assist in planning. Key Responsibilities: Executive Support (50%) • Organize and prioritize CTOs meetings, deadlines, and task reviews • Follow up with stakeholders on pending items or decisions • Draft meeting agendas, notes, and weekly engineering summaries • Maintain documentation, SOPs, internal wikis, and dashboards • Act as a filter and buffer to help the CTO focus on strategic work Technical Operations & Delivery (50%) • Manage day-to-day sprint/kanban task flow with the Tech Lead and developers • Track timelines, dependencies, blockers, and delivery metrics • Drive Agile ceremonies (standups, planning, retrospectives) • Coordinate across cross-functional teams (QA, DevOps, CISO, product) • Monitor Jira, GitHub, and deployment pipelines to ensure task progress • Help audit or evaluate developer time estimates in collaboration with team leads • Escalate issues proactively to the CTO with well-summarized context Skills & Qualifications: Must-Have: • 36 years of experience in technical operations, engineering coordination, or project management in a software product company • Strong organizational and communication skills • Exposure to Agile/Scrum/Kanban environments • Familiarity with tools like Jira, Confluence, Slack, GitHub, Notion, Google Workspace • Ability to interpret basic technical terms (API, backend, frontend, CI/CD, uptime) • Excellent written English and stakeholder communication Nice-to-Have: • Prior experience supporting a CTO, VP Engineering, or startup founder • Certification in Agile (e.g., Certified Scrum Master) or PMP • Basic understanding of cloud platforms (AWS/GCP), containers (Docker/K8s), or blockchain • Experience working with hybrid remote teams What Success Looks Like (First 6 Months): • Engineering & product teams are meeting delivery timelines consistently • CTO has significantly more time to focus on strategic and technical learning • Status updates, project reports, and dependencies are clearly tracked and reported • All ceremonies and operational rituals are regular and effective • Documentation and communication across engineering are streamlined