3 Team Enablement Jobs

As a Platform Transition Manager, you will be responsible for developing and maintaining project timelines, migration playbooks, and contingency plans. You will supervise all stages of environment setup, configuration, interface validation, and dry-run execution to ensure smooth transitions. It will be your duty to ensure that environments (UAT, Pre-Prod, Prod) are fully configured, data-masked, and validated for readiness before each phase. You will work closely with solution architects and development teams to configure OBP modules as per bank-specific use cases. Facilitating customization reviews, ensuring regulatory compliance, and alignment with internal policies will be part of your functional and technical oversight. Additionally, you will review and validate functional specs and mapping documents from legacy to OBP standards. Collaboration with business users, operations teams, and compliance units will be essential for gathering requirements and conducting solution walkthroughs. You will drive UAT planning, execution, and signoffs to ensure business readiness and smooth cutover. Supporting country-specific workshops and playback sessions during scoping studies to gather detailed functional and regulatory requirements will also be a key aspect of your role. In terms of vendor and third-party coordination, you will liaise with Oracle and Profinch implementation partners to track deliverables, manage issue logs, and ensure SLAs are met. Coordination of joint workshops with vendors to validate design decisions, data transformation rules, and exception handling flows will also fall under your responsibilities. Risk mitigation and controls will be a critical part of your role, where you will implement strong controls to manage data integrity, reconciliation accuracy, and fallback procedures. Proactively addressing gaps in audit, compliance, or operational processes identified during the transition will be crucial. Defining production fallback strategies and rollback scenarios for cutover readiness will also be part of your tasks. As part of knowledge management and team enablement, you will create and maintain platform documentation, process manuals, and user guides. Supporting internal teams through training sessions, walkthroughs, and post-go-live hypercare initiatives will be essential. You will maintain traceability matrices for migrated functionalities, ensuring all user journeys are covered end-to-end. During the post-migration stabilization and optimization phase, you will lead the stabilization post go-live, including defect triage, SLA monitoring, and performance tuning. Establishing production monitoring controls and dashboards to track volumes, transaction health, and alerts will be part of your responsibilities. Continuously identifying opportunities for streamlining operations, reducing manual interventions, and enhancing automation will also be crucial. Ensuring system readiness and production support enablement will be another key aspect of your role. You will validate production readiness through infrastructure sizing reviews, HA/DR testing, and health system checks. Defining SOPs for Level 1 and Level 2 production support teams and ensuring knowledge transfer is completed will also be part of your responsibilities. Participation in production release dry runs, cutover rehearsals, and post-release validations will be required. You will act as a senior escalation point during post-deployment hypercare and issue resolution cycles. Clear communication with business users and other teams, along with good analytical and communication skills, will be necessary for success in this role. The leading financial institution in MENA is looking for individuals who think like challengers, startups, and innovators in the banking and finance sector. If you are passionate about delivering superior service to clients, leading with innovation, and contributing to the community through responsible banking, this role offers you the opportunity to pioneer key innovations and developments in banking and financial services. Join us in our mission to inspire more people to Rise every day and make a meaningful impact in the industry.,

As a multifaceted and detail-driven manager, you will be joining the digital experience squad within our global internal comms (IC) team. Your primary focus will be on delivering exceptional digital experiences and ensuring operational excellence to facilitate effective communication with colleagues across LSEG through various internal platforms such as our intranet (Connect), Poppulo (email), digital signage, and Viva Engage. Your mission in this role is to ensure the smooth operation, effective scalability, and continuous evolution of these platforms to meet the evolving needs of our people. Your background in operations and process optimization, coupled with a deep understanding of digital communication tools, particularly with a data-first mentality and expertise in Power BI, will be crucial for success. In this hands-on role, you will establish and maintain robust processes, ensure delivery hygiene, and identify efficiencies to support team scalability. Over time, you will have the opportunity to take ownership of key platforms like Viva Engage, digital signage, or email tools. Innovation is at the core of this role, where you will explore and implement emerging technologies, including generative AI, to enhance the intelligence, efficiency, and impact of our communication channels. If you are passionate about digital communication, enjoy tackling operational challenges, and aspire to shape the future of how we engage our people, we are excited to hear from you. Reporting to the Director of Internal Communications, Digital Experience, you will be part of a team dedicated to developing and implementing a comprehensive digital communication strategy that aligns with LSEG's business goals, motivating and inspiring our people in our purpose, strategy, and culture. Your responsibilities will include leading and optimizing internal comms channels such as intranet, Poppulo, Viva Engage, and digital screens to enhance employee engagement, ensuring outstanding user experience, and leveraging data and insights to drive continuous improvements. You will design, implement, and improve operational processes, track project deliverables and timelines, establish content standards, manage vendor relationships, derive actionable insights from performance data, and facilitate team enablement. With a minimum of 10 years of professional experience, including at least 5 years in operations, program management, or digital communications, you will bring a proven track record of operational expertise, analytical mindset, familiarity with analytics tools like Power BI, exposure to agile methodologies, and excellent communication and collaboration skills. Your attention to detail, proactive approach, adaptability, and growth mindset will be instrumental in this role. In return, you will have the opportunity to work in a dynamic and growing organization that values diversity, encourages new insights, and offers flexibility in work arrangements. LSEG, a global financial markets infrastructure and data provider, is committed to driving financial stability, empowering economies, and fostering sustainable growth, guided by values of Integrity, Partnership, Excellence, and Change. Join us in our mission to re-engineer the financial ecosystem, support sustainable economic growth, and accelerate the transition to net zero, while being part of a collaborative and creative culture that values individuality, sustainability, and inclusive economic opportunities. Experience a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives, as you contribute to shaping the future of digital communication at LSEG.,

This is a dual-role position for a highly organized, technically aware professional who will: • Act as the right hand to the CTO in managing operations, priorities, and communication • Implement and enforce project management processes and agile discipline • Serve as a team enabler for engineering, QA, DevOps, and product This role is not deeply technical but requires enough technical understanding to engage intelligently with software teams, read Jira tickets, understand delivery dependencies, and assist in planning. Key Responsibilities: Executive Support (50%) • Organize and prioritize CTOs meetings, deadlines, and task reviews • Follow up with stakeholders on pending items or decisions • Draft meeting agendas, notes, and weekly engineering summaries • Maintain documentation, SOPs, internal wikis, and dashboards • Act as a filter and buffer to help the CTO focus on strategic work Technical Operations & Delivery (50%) • Manage day-to-day sprint/kanban task flow with the Tech Lead and developers • Track timelines, dependencies, blockers, and delivery metrics • Drive Agile ceremonies (standups, planning, retrospectives) • Coordinate across cross-functional teams (QA, DevOps, CISO, product) • Monitor Jira, GitHub, and deployment pipelines to ensure task progress • Help audit or evaluate developer time estimates in collaboration with team leads • Escalate issues proactively to the CTO with well-summarized context Skills & Qualifications: Must-Have: • 36 years of experience in technical operations, engineering coordination, or project management in a software product company • Strong organizational and communication skills • Exposure to Agile/Scrum/Kanban environments • Familiarity with tools like Jira, Confluence, Slack, GitHub, Notion, Google Workspace • Ability to interpret basic technical terms (API, backend, frontend, CI/CD, uptime) • Excellent written English and stakeholder communication Nice-to-Have: • Prior experience supporting a CTO, VP Engineering, or startup founder • Certification in Agile (e.g., Certified Scrum Master) or PMP • Basic understanding of cloud platforms (AWS/GCP), containers (Docker/K8s), or blockchain • Experience working with hybrid remote teams What Success Looks Like (First 6 Months): • Engineering & product teams are meeting delivery timelines consistently • CTO has significantly more time to focus on strategic and technical learning • Status updates, project reports, and dependencies are clearly tracked and reported • All ceremonies and operational rituals are regular and effective • Documentation and communication across engineering are streamlined