Technical Manager Electronics NPD Quality

As a Technical Manager in Electronics NPD Quality at ETG, Coimbatore, your role involves serving as the primary point of contact for customers. Your responsibilities include: - Managing complaints and identifying root causes - Delivering effective solutions to ensure customer satisfaction for instrument cluster and driver information system products - Implementing and monitoring quality systems such as APQP, PPAP, and other applicable controls to ensure compliance with automotive industry standards - Utilizing strong analytical capabilities to identify issues, perform root cause analysis (RCA), and implement solutions to address quality concerns during product development, specifically for cluster systems - Applying quality tools such as 7QC Tools, 8D, and RCA to drive continuous improvement and resolve issues related to instrument clusters and electronic assemblies - Collaborating with cross-functional teams (CFTs) and customers to support smooth new product introductions, ensuring all quality objectives are met for driver information systems - Ensuring product designs are in line with quality assurance best practices, with a focus on Design for Assembly (DFA), Design for Manufacturability (DFM), and seamless integration into automotive dashboards. Qualifications required for this role: - B. E / B. Tech in ECE/EEE/EIE - M. E / M. Tech in ECE/EEE/EIE Experience required: - 10-15 years Technical Details: - Proven expertise in New Product Development (NPD) Quality systems, including APQP, PPAP, 5 Core Tools, IATF, and a solid understanding of instrument cluster and driver information system technologies - Strong experience in Failure Analysis, Circuit Analysis, and troubleshooting of PCBs, electronic components, and driver information systems - Hands-on experience in both software and hardware validation, with a focus on electronic display and information system technologies - Excellent communication skills with a customer-centric approach, particularly in managing quality expectations related to electronic clusters.,