Job
Description
Technical Reference for Integration Requests: Serve as the primary technical contact for inbound technical integration requests from customers and partners. Collaborate with Vectra s technology partners to design end-to-end integration solutions that meet customer requirements and align with Vectras platform capabilities. Solution Design and Collaboration: Work with customers, prospects, and partners to gather and define integration requirements and use cases. Contribute to the architectural design of integration solutions, ensuring they meet technical and business objectives. Project and Development Management: Manage outsourced projects, overseeing development and ensuring that solutions are delivered on time and meet specified requirements. Coordinate with external developers and internal teams to ensure seamless integration and implementation. Testing and Validation: Test and validate developed solutions to ensure they function as intended and meet all planned requirements. Identify and troubleshoot any issues that arise during the testing phase, ensuring that all solutions are reliable and effective. Content Development and Enablement: Develop technical demos, enablement content, videos, and documentation to support the integration process. Create comprehensive technical materials to assist with product launches, campaigns, and customer onboarding. Collaboration and Support: Work closely with the Technical Integrations Lead to identify and implement new features and enhancements required for strong and reliable integrations. Provide technical support during product launches and campaigns, ensuring that all technical aspects are handled efficiently. Required Skills: Security Tools Expertise: Strong understanding of Security Information and Event Management (SIEM) systems, with proficiency in at least one leading SIEM platform. Strong understanding of Security Orchestration, Automation, and Response (SOAR) systems, with proficiency in creating automated workflows using a leading SOAR platform. API and Programming Proficiency: Proficient in programming and working with RESTful APIs, with a deep understanding of general RESTful API structures and components. Experience with RESTful API query tools and languages such as Postman, Python, JavaScript, or similar. Project Management: Demonstrated experience managing projects from concept to production, with a strong ability to coordinate multiple stakeholders and deliver on time. Ability to handle the full lifecycle of integration projects, from requirement gathering to testing and deployment. Technical Communication: Strong communication skills, with the ability to create technical documentation, video tutorials, and other enablement content that effectively conveys complex technical concepts. Team Collaboration: Ability to work effectively with cross-functional teams, including marketing, development, and product management, to deliver integrated solutions that meet customer needs. Preferred Qualifications: Experience with cloud platforms (e.g., AWS, Azure) and their integration with security tools. Relevant certifications such as CompTIA Security+, CISSP, or equivalent. Working Conditions: This role may require occasional after-hours work to address critical issues or perform maintenance during off-peak times. The position may involve some travel to other company locations or to attend industry conferences and training.
