Technical Business Analyst

Responsibilities

1. Requirements Gathering: 

• Collaborate with stakeholders to gather and document business requirements. 
• Conduct interviews, surveys, and workshops to understand business needs. 

2. Data Analysis: 

• Analyze and interpret complex data sets to identify trends and insights.

 o Utilize statistical tools to validate data integrity and support decision-making.

 3. Process Improvement:

 o Evaluate existing business processes and identify areas for improvement. 

• Recommend solutions that enhance efficiency and effectiveness. 

4. Documentation: 

• Create BRD, FRD, SOW, detailed specifications, use cases, and process flow diagrams. 
• Maintain comprehensive documentation of business requirements and project deliverables. 

5. Stakeholder Communication: 

• Act as a liaison between business units and IT teams to ensure alignment. o Communicate findings and recommendations to stakeholders at all levels. 

6. Project Support: 

• Participate in project planning and execution, ensuring that requirements are met. 
• Support project managers in tracking progress and managing changes. 

7. Testing and Validation: 

• Develop test plans and scripts to validate business solutions. 
• Coordinate user acceptance testing (UAT) and gather feedback for improvements. 

8. Training and Support:

• Assist in developing training materials and conducting training sessions for end users. 
• Provide ongoing support and troubleshooting for implemented solutions. 

9. Market Research:

 o Research to understand market trends, customer needs, and competitor strategies. o Stay updated on industry developments to inform business strategies. 

10. Reporting and Presentation: 

• Prepare and present reports on findings and recommendations to management. 
• Use data visualization tools to effectively communicate insights. 

Requirements and skills 

• Bachelors degree. 

• Proven experience as a Business Analyst or in a similar role. 
• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Proficiency in business analysis tools and software (e.g., Microsoft Excel, SQL, Tableau). 
• Ability to work independently and as part of a team. 
• Knowledge of project management tools like JIRA. 
• Knowledge of project management methodologies (e.g., Agile, Scrum)