Posted:6 days ago|
Platform:
On-site
Full Time
In this role, individual need to provide Level 1 support services with knowledge of Technical/Service desk.
Strong customer service orientation.
Responsibilities
Provide technical support on Calls/Chats
Windows & MAC troubleshooting
Active Directory
Basic Networking
Win NT/2000
MS Office 2007, 2010. O365
Qualifications we seek in you!
Minimum Qualifications
Bachelor%27s Degree required. Preferably in Computer Science, Information Systems, or related field.
Excellent Communication skills
Preferred Qualifications/ Skills
. Good written and presentation
. Verbal communication skills with experience of customer interfacing role
. In-depth requirement understanding skills
. Good analytical and problem-solving ability
. Interpersonal efficiency, and positive attitude
Genpact
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