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Technical Account Manager 4

Technical Account Manager 4

Adobe

11 - 15 years

0 Lacs

maharashtra

Posted:3 days ago| Platform: Shine logo

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Skills Required

customer service project delivery architectural design technical account management consultative digital marketing technology customer success

Work Mode

On-site

Job Type

Full Time

Job Description

As an individual contributor at P40 level, you will play a crucial role in supporting large enterprises investing in Adobe Experience Cloud solutions. Your primary responsibility as a Technical Account Manager (TAM) will be to establish and cultivate strong relationships with top-tier customers, ensuring their operational needs are met effectively. - Serve as the technical executive point of contact for customers - Advise on technical strategies, identify risks and opportunities, and drive the implementation of action plans - Maintain clear communication channels, align with internal and external executive teams, and advocate for customers across various Adobe departments - Lead architectural and design discussions to optimize solutions and enhance customer experiences To excel in this role, you will need a Bachelor's Degree in a related technical field and a minimum of 11 years of experience in consultative, customer service, or customer success roles within the digital marketing technology sector. Your ability to understand customer business cycles, technical roadmaps, and goals will be crucial in delivering proactive technical solutions. At Adobe, creativity, curiosity, and continuous learning are valued. We encourage you to update your Resume/CV, explore internal mobility opportunities, and prepare for interviews to make the most of your career growth journey. Our supportive work environment and commitment to ongoing feedback will empower you to thrive and make a meaningful impact at Adobe.,

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Technical Account Manager 4