Technical Account Manager 1

Changing the world through digital experiences is what Adobe is all about. We give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. At Adobe, we are changing the world by giving people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day, and we harness the massive power of big data to help companies move from data to insight and insight to action by delivering content that people crave most. Adobe Experience Cloud brings together all customers marketing tech in a single place, so they can do everything from managing their content and delivering email campaigns to automating their ad buying and measuring your success. One integrated approach for customer experience management. The TAM (Service Center) in the Customer Experience (Experience Cloud) business unit located in NOIDA provides delivery management of support issues and pro-active services to improve customer IT operational health in assigned accounts. The TAM's role involves coordinating with internal teams to ensure technical queries are addressed in a timely manner, meeting project timelines and requirements. To succeed in this role, you need multi-year experience working in complex enterprise IT environments, innovative thinking, excellent communication skills, customer-focused approach, and problem-solving mindset. Additionally, you should have a good conceptual understanding of various technologies, such as object-oriented programming, web architecture, database concepts, and more. Experience with Adobe products is a plus. Responsibilities include delivering pro-active services, providing dedicated support during important customer events, coordinating with internal stakeholders, documentation of release updates, working cooperatively with different Adobe teams, managing communication professionally, and participating in knowledge base document creation. Adobe India offers a brilliant work environment that thrives on innovation, a great corporate culture, core values, and some of the brightest coworkers anywhere. With over 8000 employees in India, Adobe has facilities in Bangalore and Noida, focusing on product development, quality engineering, and supporting Adobe's Global Customer Care center. Adobe aims to make Adobe.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please email accommodations@adobe.com or call (408) 536-3015.,