Tech & Voice Support

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About the Role:

Elite Business Solution is looking for dynamic and customer-focused individuals to join our Technical and Customer Support team in Jaipur. This role involves handling customer interactions via voice and chat, ensuring a seamless service experience.

Key Responsibilities:

• Respond to customer queries via phone calls and chats professionally and promptly

• Provide technical support and guidance related to products or services

• Handle order-related inquiries, including order placement, cancellations, and status updates

• Resolve customer issues and complaints with a customer-first mindset

• Maintain accurate records of customer interactions and transactions

Candidate Requirements:

• English and Hindi

• Strong interpersonal and problem-solving skills

• night shifts

• Basic technical knowledge or prior experience in technical support is a plus

• A positive attitude and ability to work well in a team environment

Why Join Us

• Competitive salary and performance-based incentives

• Supportive work environment with growth opportunities

• Training provided for freshers

• Fast-paced, rewarding customer-centric role

How to Apply:

Join Elite Business Solution and take the next step in your customer support career.