Tech Analyst Solar Monitoring Platform

Tech Analyst

Role & responsibilities:

Documentation and Process Management

• Create and maintain comprehensive technical documentation for onboarding solar plants with multiple inverter brands.
• Develop SOPs, FAQs, bug resolution guides, error mitigation strategies, and prerequisites.
• Build platform documentation, including usage guides and new feature release notes, for internal teams and end-users.

OEM & API Coordination

• Work closely with Original Equipment Manufacturers (OEMs) to implement client portal changes and ensure smooth platform integration.
• Collaborate with OEMs to collect and prepare API documentation for new and existing inverters, including server transitions.

Analysis and Optimization

• Identify gaps in current processes, recommend improvements, and ensure documentation is up-to-date, accessible, and user-friendly.
• Support internal teams with clear technical guides for improved operational efficiency.

Preferred candidate profile

• 24 years of experience in technical documentation (experience with solar IoT platforms is a strong advantage).
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent written communication skills for creating clear, structured, and actionable documentation.
• Comfortable working with APIs, understanding endpoints, data flows, and integration processes.
• Proven ability to translate complex technical workflows into clear step by-step procedures.
• Experience in coordinating with OEMs, internal teams, and vendors to gather requirements and drive documentation projects.
• Ability to see the bigger picture (systems thinking) while managing intricate technical details.
• Educational background is flexible candidates who are formally trained or self-taught are welcome, provided they can demonstrate the required skills.