Team Member - Project Planning & Implementation

You will be part of a team at Tata Communications that is redefining connectivity through innovation and intelligence. Your role will involve driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services, and Network services, envisioning a New World of Communications. Your key responsibilities will include project planning and management, where you will be expected to establish clearly defined objectives and deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule, and Cost targets, while delivering results that meet or exceed customer expectations. Effective communication will be crucial in this role, as you will need to provide clear and concise written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management. You should also possess strong interpersonal skills to work with other departments, subsidiaries, and clients to develop timelines for project deliverables. Customer relations will be another essential aspect of your role, where you will be required to understand customer requirements, handle difficult/sensitive situations, and build partnership relations with support groups and customers. You will also be responsible for ensuring that customers understand their responsibilities in project transitions. Fluency in English, both oral and written, is a must for this role. Experience in telecom projects, particularly in the rollout migration of services in Ethernet and IP/MPLS, will be advantageous. You should also have a good understanding of project management principles and be able to learn and apply new knowledge and project management expertise to the needs of the business. As a Project/Program Manager, you will be responsible for all aspects of project/program management associated with both external customer-facing projects/programs and internal non-customer facing projects/programs. This will include project scope analysis, planning, resource management, vendor/partner management, network deployment, migration activities, and program monitoring and control. You will also be responsible for managing the integration of vendor/partner tasks, providing guidance and expertise in project management, and acting as the primary point of contact between customers, field partners, offshore project teams, and cross-functional delivery teams. Ultimately, your role will involve ensuring the successful end-to-end delivery of projects, monitoring and controlling project performance and quality, and holding regular progress and stakeholder meetings to achieve project deliverables and business benefits.,