Team Member Level 1

• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor Credit retail loan/ lease customers in North America within stipulated timelines
• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers.
• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers.
• Contribute to the productivity consistently (average transactions daily /monthly) while maintaining 100% quality.
  

Responsibilities

• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor Credit retail loan/ lease customers in North America within stipulated timelines
• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers.
• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers.
• Contribute to the productivity consistently (average transactions daily /monthly) while maintaining 100% quality.
  

Qualifications

Eligibility Criteria:

• B.Com/BBA/M.Com with minimum 60% in present course with no active backlogs/arrears
• Proficiency in MS Office tools. Expertise in MS Excel/Spreadsheet, is added advantage
• Candidate should be a Citizen of India and should hold all relevant documents related to citizenship.
• Flexibility to work in night shifts / weekend support if required (Comp- Off in case of working in week ends)