0 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Function: RA-Support-Customer Service
Grade: M1-M3
. Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan).
.Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT
.Quality of Service Request and Resolution as given to customers.
Job requirements:
.Some experience in Customer Service would be an added advantage
.Believes in team work
.Taking ownership of customer issues and taking them to end to end resolution
.Apply best practices and focus on areas of improvement
.Focused towards achievement of own KRAs
.Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time.
.Proficiency in WORD and EXCEL/PPT preferred
Kotak Mahindra Bank Limited
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Salary: Not disclosed
Experience: Not specified
Salary: Not disclosed
Experience: Not specified
Salary: Not disclosed
