Team Member (Counter Boy)

Job Description: Team Member (Counter Boy) – QSR Industry

Position: Team Member (Counter Boy)
Department: Operations – Front of House
Reports to: Shift Supervisor / Store Manager
Location: Chitkara University, Rajpura, Punjab

Role Summary

The Team Member (Counter Boy) is responsible for taking customer orders, serving food, maintaining cleanliness, and providing excellent customer service in a fast-paced QSR environment. The role ensures smooth counter operations and supports overall store performance.

Key Responsibilities

1. Customer Service

2. Order Processing

3. Counter Cleanliness, Hygiene & Grooming Standard

4. Team Support

Requirements Education & Experience

• 10th/12th pass preferred.
• Freshers can apply; experience in QSR/fast food will be an advantage.

Skills

• Good communication and customer-handling skills.
• Basic knowledge of billing/POS systems (training will be provided).
• Ability to work in a fast-paced environment.
• Positive attitude and willingness to learn.

Key Competencies

• Customer-first approach
• Teamwork
• Punctuality
• Cleanliness & hygiene awareness
• Quick learning ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person