Team Leader Travel Sales

Job Title: Team Leader – US/Canada Travel Sales
Location: Sector 20 Panchkula
Shift: Rotational (must be comfortable with nights)
Process: USA / Canada Travel & Airline Bookings

Role Overview
You will lead a team of travel sales agents handling international flight bookings for the US/Canada market. The role requires strong communication, sales knowledge, team handling experience, and the ability to drive performance.

Key Responsibilities

• Manage a team of travel sales executives
• Monitor daily performance, quality, and targets
• Handle escalation calls and assist in closing high-value bookings
• Train & guide team members on fares, GDS, and sales scripts
• Track daily sales, conversions, and productivity
• Ensure smooth shifts and process compliance
• Work closely with management for KPIs, incentives, and improvements

Requirements

• Experience in travel sales (US/Canada market preferred)
• Good knowledge of fares, international routes, and airline rules
• Knowledge of Amadeus is is a must
• Strong spoken English
• Team handling or acting TL experience is a plus
• Comfortable with rotational / night shifts
• High ownership, problem-solving, and customer handling skills

What We Offer

• Attractive salary + incentives
• Growth toward Assistant Manager / Operations roles
• Supportive work culture and performance-based rewards

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Application Question(s):

• Knowledge of Amadeus

Experience:

• Sales: 5 years (Required)

Work Location: In person