Team Leader - Operations (last Mile)

As a Team Leader at the Delivery Hub in Rajahmundry, your role is crucial in leading a team of delivery executives to ensure high-quality shipment deliveries/pickups as per operational standards. **Key Responsibilities:** - Supervise shipment sorting and allocation to ensure efficient operations. - Ensure team adherence to operational procedures for smooth delivery processes. - Prepare daily reports and manage ERP transactions accurately. - Support team motivation, training, and performance to enhance productivity. - Handle customer escalations promptly and ensure hub compliance with regulations. **Qualifications:** - Minimum Graduate qualification required, Masters degree preferred. - Local area knowledge and proficiency in ERP systems are essential for this role. In addition to the responsibilities and qualifications mentioned, your role as a Team Leader will involve supervising shipment sorting and allocation, ensuring team adherence to operational procedures, preparing daily reports, managing ERP transactions, supporting team motivation, training, and performance, handling customer escalations, and ensuring hub compliance. Please note that the job offers benefits such as cell phone reimbursement, health insurance, paid sick time, paid time off, and provident fund. Experience in logistics or a related industry, strong communication and team management skills, proficiency in MS Office, and a total of 2 years of work experience are preferred for this full-time, permanent position located in Rajahmundry.,