Team Lead/Assistant Manager- FK Grocery/Large- Hubli, KA

About the Role

At Ekart our continuous endeavor is to provide high quality experience to the customers by increasing operational excellence. The purpose of this job role is to execute the warehouse operations efficiently. The standard operating procedures are adhered to at all times.

About the Team

The Large supply chain team works towards fulfilling customer orders with best processes and lowest cost, driving Process Excellence across Flipkart business units driving cost, speed, reliability and customer experience.Distribution Center (DC) acts as an aggregation and sortation center for moving shipments from Fulfillment centers (FC) and Seller clusters to Delivery hubs across the network.

You are responsible for:

• Processing Daily Inbound & Outbound Orders.
• Maintaining Quality standards
• Ensuring WOM (Warehouse Order Management) & Inventory Management.
• Handling the team Executives & large task force
• Controls inventory levels by conducting physical counts.
• Reconciling with a data storage system.
• Define a high level of safety & quality standards/ guidelines & 100% adherence to the same.(Zero Accident/incident)Managing Prexo and physical counts
• Handling Offroll Executives,DEOs,MH & regular monitoring.
• Manpower & Roaster planning.

Qualification

• B-tech or MBA (preferred candidates from Tier I/II MBA institutes)
• Ability to work in a fast-paced and dynamic environment, prioritizing tasks effectively to achieve organizational goals.
• Experience in utilizing data-driven insights to inform decision-making and drive actionable recommendations.
• Commitment to upholding company values and contributing positively to the organizational culture.

To succeed in this role, you should have the following:

• Proactive engagement to solve customer issues before they escalate, a keen ability to gather and act on customer feedback to drive customer experience improvements, and the agility to adapt strategies in real-time to meet evolving customer needs.
• Continuously strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints.
• Success in this role is measured not only by individual performance but also by the ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization.