Team Lead - Operations

Were the worlds leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Numerator provides brands and retailers with a unique, 360-degree understanding of consumer behavior across the globe. We are shopper-centric, continuously monitoring the purchase and usage behavior through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Role Overview

Numerator is looking for a talented and passionate Product encoding area to join our team in our India Vadodara office. 

The position reports to Vadodara Regional Operations Centre (ROC) Director and you will lead the Product encoding area and help Numerator achieve the business goals of the function area.

The person is responsible to coordinate and liaise with stakeholders in Onshore on running the business as usual and driving implementation of operational strategies and ensuring correct and timely deliverables.

The Person will be focused in people management and continuously improve Operational processes to make them more efficient, reliable and cost effective.

As a member of the Managers team is responsible to work in a team spirit

Key Outcomes / Responsibilities:

• Effective delivery management by ensuring high quality work in agreed timelines 
• Work closely with Onshore leaders which may be based in different geographical locations / stakeholders to efficiently manage the function area of Product encoding
• Implement smooth transition of processes to India Centre of Excellence (COE) based on strategic roadmap and timely deployment.
• Advanced reporting: Develop and deliver reports and dashboards to meet the evolving needs of the stakeholders
• Focuses on improving productivity of the teams though various levers of continuous improvement. 
• Effective People Management of the span and deliver a data driven performance management. 
• Key Performance Indicator (KPI) is alignment of team members to promote and deploy data-oriented approach. 
• Execute mechanism to motivate people as per their performance. 
• Have appropriate succession planning in place for managers and expertise roles of their function area
• Should be able to effectively lead conflict in their area.

Requirements

Basic Qualifications:

• BE/B.Tech from a reputed university.
• 2+ years of management experience in mid-size teams over multiple geographies and hierarchies.
• English professional proficiency
• Communication Skills: Excellent written and verbal communication skills to effectively communicate with diverse audiences.
• Relationship Building: Ability to build and maintain strong relationships with key onshore/stakeholders
• Change Management: Ability to lead and manage organizational change
• Technical Skills: Advanced proficiency in SQL, PowerBI

Preferred Qualifications:

• Should have domain expertise in market research or from FMCG (Fast- Moving Consumer Goods) domain
• Should be solution oriented individual and think out of the box
• Directly managed operations for a span of 10+ associates
• Highly creative individual with balance of implementation and business knowledge as well as excellent ability to communicate concepts and design rationale

With the following qualities

• Leadership style to promote professional growth
• Enjoys working with the onshore stakeholders
• Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions.
• Is proactive, optimistic, and willing to get involved to achieve the Vadodara NI Regional Operations Centre (ROC) goals and objectives.