Team Lead

Role & responsibilities

- Provide end-to-end functional and operational support for Medidata RAVE and iMedidata across the clinical trial lifecycle.

- Investigate and resolve issues related to RAVE study build components, including Edit Checks, Custom Functions, Derivations, eCRFs, and study configurations.

- Analyze production issues, perform impact assessments, and coordinate with study teams and technical teams to drive timely resolution.

- Support study startup, amendments, migrations, database lock activities, inspections, and other study lifecycle requests.

- Collaborate with Clinical Data Management, Study Teams, Developers, and cross-functional stakeholders to resolve complex application issues.

Preferred candidate profile

Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

- Ensure timely resolution of incidents and service requests while adhering to SLAs, GxP, SOPs, and quality standards.
- Perform root cause analysis, identify recurring issues, and recommend process improvements to enhance system stability and operational efficiency.