Team Lead for Digital Channels Team International

You will be part of the regional CTO department which is responsible for maintaining and enhancing our Avaloq software and products. As the Team Lead Digital Channels, your task will consist of steering and coordinating the team's activities, estimating the effort for the implementation of features, and designing and implementing solutions for our customers around our digital products. Part of the role will also be to act as stream lead on customer projects. Additionally, you will be responsible to enable your team to fulfill their KPIs and take care of the people management tasks. Your key tasks: - Work with internal stakeholders to further enhance and streamline the Digital services and improve customer satisfaction ratings, supporting and implementing change in daily processes - Ensure efficient and high-quality delivery of all services, in line with the agreed service level agreements - Maintain positive relationships with the network and clients, which will contribute to improving the overall quality of the Digital services - Develop your team through inspiring leadership, foster a culture of openness and excellence for cross-functional and interregional collaboration, and build a strong talent pipeline - Assume the role of senior point of contact for escalations involving the Digital team - Be a role model and an agent for change to drive the implementation of strategic efficiency, growth initiatives, transformation and business development while achieving financial targets Qualifications: - University degree or equivalent qualification and/or operational experience in web and mobile solutions; experience in Avaloq Digital solutions is a plus - Minimum of five years of managerial experience in global organizations and proven ability to deliver in a fast-paced multicultural and global environment - Positive, proactive, can-do attitude with a high level of integrity and reliability - Process-oriented, strong communication skills, and good ability to think strategically, analyze issues and understand complex situations - Fluent in English It would be a real bonus if you have: - Avaloq solutions know-how or Avaloq ACCP certification - Strong track record in project management - Business strategy development know-how - Experience with Angular and/or Kotlin Multiplatform - Proficient with Jenkins pipelines, Artifactory, Docker, OpenShift, and Kubernetes In Avaloq, we are proud to embrace diversity and understand the success of our business is built on the power of different opinions. We are wholeheartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.,