Team Lead - Deputy Delivery Hub Manager

DeputyDeliveryHubManager PAN India Our Story Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra, Zepto is Indias fastest growing e-grocery company valued at $1.4 Billion following its recent Series-E fundraise of $200 Million from marquee global investors including StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente, Nexus Venture Partners, Glade Brook Capital, and Lachy Groom. Headquartered in Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes within 10 minutes. Through strong tech capabilities, an efficient business model, and a network of highly optimized delivery centres across its 10 locations, the company is revolutionizing the Indian grocery segment currently pegged at $600 Billion, making it easier and more convenient. Beyond groceries, Zepto has also introduced a cafe offering that allows customers to order Coffee, Chai, and other Caf items, along with their groceries. Website: http://zeptonow.com Role: Deputy Delivery Hub Manager Location: PAN India Qualification: Graduation Your Role

In your role as dark store manager, you will lead the end to end operations of
the micromarket - Lead all aspects of dark store operations including but not limited to inbound, inventory, outbound, manpower planning, rostering, training and employee engagement. ¢ Lead all aspects of riders operations pertaining to your micromarket, including but not limited to rider planning, onboarding, QMS, productivity, training and engagement. ¢ Lead and execute the dark store capacity planning with respect to infrastructure and manpower. ¢ You will contribute towards development and implementation of SOPs. - Build culture of continuous improvement through lean practices, Gemba Kaizen and other productivity improvement tools. - Institutionalize the processes to delivery strong customer experience. ¢ Work cross functionally with peers who will empower you to do your best work - Run experiments that will challenge our assumptions and make Zepto better. ¢ You will have the tools to do things that have never been done before and also the freedom to fail fast. - Wear the Zepto badge with pride. We are looking for owners not employees. ¢ You will represent what we stand for and serve as culture carriers.