Tax Operations Specialist I

Job Description

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love, Breadyto make a change The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking Our primary focus is ensuring compliance with US payroll tax filing and deposits for our clients, The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow, Work Location: Ramanujam IT Park, Tharamani Work mode: Hybrid (2-3 days in office) About this roll*: Perform routine payroll tax profile audits of existing clients to ensure accuracy Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients Completes monthly New Hire Reporting to state agencies Assists in monthly, quarterly and annual tax filing audits Communicates with clients regarding missing or invalid account information Maintain individual performance to meet established team goals and OKRs Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations Participate in various processes and initiatives to ensure accurate payments and filings of client taxes Do you have the right ingredients* Associates or Bachelors Degree preferred 1+ years experience working in a similar role or closely related field Knowledge of US payroll taxes including federal, state, local, and paid family leave Prior experience in a customer service role Excellent written and verbal communication skills Ability to adapt to change and varying job responsibilities Effectively manage time and self-start projects Comfortable working with sensitive/confidential information Proficient in Microsoft Excel Special Sauce(Non-essential Skills/Nice to Haves) MasterTax Experience FPC or CPP certification Our Spreadof Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasterschanging toasttab,com/toast-benefits, Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredientwhen they thrive, we thrive The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences, We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs Our goal is to build a strong culture of connection as we work together to empower the restaurant community