10 - 15 years

12 - 22 Lacs

Gurugram

Work from Office

Role & responsibilities 1. Lead & deliver engineering projects ensuring utmost customer satisfaction 2. Improve CUF of engineering team 3. Reduce the engineering document iterations 4. Reduce TAT of deliverables by engineering team 5. Ensure sufficient team size to cater ever increasing projects. 6. Develop training modules to train freshers 7. Develop SOPs, best practises & tools to improve the efficiency of the inhouse team 8. Capability & capacity building for emerging technologies 9. Publications - White papers

Posted 4 months ago

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Service Operations Specialist (Third Party Payroll) Oppo

3.0 - 5.0 years

6 - 9 Lacs

gurugram

Work from Office

Role Overview The Service Operations Specialist ensures smooth day-to-day functioning of after-sales service operations across service centers, partner networks, and customer touchpoints. The role focuses on operational efficiency, process compliance, service quality improvement, and customer satisfaction, while supporting the implementation of service strategies in line with company objectives. Role & responsibilities Service Network Management Coordinate with authorized service centers, engineers, and regional service teams to ensure service processes meet company standards. Monitor service capacity, turnaround time (TAT), and parts availability. Support the onboarding, training, and compl...

Posted Date not available

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