Job
Description
Requirements: Bachelors Degree, or foreign equivalent, in Computer Science, or a related field. 5-6 years of experience in both Windows and Linux 3 years of experience in automation tools/products such as Ansible, Puppet, Chef, SCCM, Altiris, CFEngine. 5 years of experience scripting/developing automations in languages such as Linux Shell, Powershell, or Python 3 years of experience in Networking concepts (routers, firewalls, subnetting). Skilled in troubleshooting methodologies Must have excellent written and oral communications, including technical documents, and process documents. Roles and Responsibilities include but not limited to: Assist customers in creating questions, reports and dashboards Good understanding of creating/maintaining Role-Based Access controls in Tanium from a platform standpoint Review/assist with the creation of scripts as needed to assist customers with issues. Conduct upgrades and maintenance of the Tanium platform Triage and engage in problem resolution by partnering with the endpoint teams and the Tanium vendor. Good understanding of the Tanium client, endpoint configuration, and logs for identifying and resolving issue. Participate in the preparation of materials and oral presentations for customers and management. May be required to work off-shift, weekend, and overtime hours Basic understanding of Sensors, Custom Tags, Scheduled Actions, topology of Tanium platform, user groups. Basic understanding of the following Tanium Modules: Interact, Asset, Comply, Deploy, Discover, Enforce, Integrity Monitor, Patch and Performance. Bachelor’s degree in a relevant field and 5 years of relevant experience. 4 years of relevant experience may be substituted in lieu of degree. Experience with Tanium software preferred – Other endpoint management software (i.e. Big Fix, SCCM) may be substituted considered A thorough understanding of how applications install on the Microsoft Windows platforms and how rpm’s are installed on Linux systems Experience with windows and linux patching Strong proficiency in scripting language – linux shell, Powershell and/or Python Experience using REST API to pull data is a plus Having a Tanium Certified Operator or Certified Administrator is a plus Experience with VMWare and/or AWS is a plus. Strong mentoring and communications skills. A large portion of this job is interacting with customers who may have limited knowledge/experience with the tool Strong problem solving skills and goal driven Ability to manage multiple projects at a time Experience working in a large enterprise environment and networks.
