Tamil Voice Process

As a Customer Service Associate - Voice / Blended at Ltd, you will be responsible for providing exceptional customer service to ensure customer satisfaction. Your role will involve a combination of voice and blended tasks to address customer inquiries and concerns effectively. Key Responsibilities: - Handle incoming customer calls professionally and provide accurate information or assistance - Respond to customer emails and messages promptly with a friendly and helpful attitude - Resolve customer complaints and issues in a timely manner to ensure a positive customer experience - Collaborate with team members to achieve customer service targets and goals - Maintain customer records and update information accurately in the system Qualifications Required: - Must be a graduate in any field - Proficiency in Tamil and English languages is essential - Additional knowledge of regional languages such as Hindi, Telugu, or Malayalam is an added advantage - Excellent communication skills and a customer-centric approach - Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment You will be joining a renowned Wed-Tech company with a strong presence in the matchmaking and marriage services industry. Ltd is committed to providing quality services to its members and aims to become a billion-dollar revenue company with a lasting legacy. If you are a dedicated and customer-focused individual, we welcome you to apply for this exciting opportunity. For further details or to schedule an interview, please contact Irfana at the provided location. Don't forget to mention meeting Irfana at the top of your resume.,