Job
Description
Were excited to learn more about you and how you can contribute to our journey. Total Experience: 3+ years Job Skills: Hardware : Cisco/Juniper/ Arista Networking: TCP/IP, IP addressing, subnetting, routing protocols ( OSPF, BGP , EIGRP). Network security: firewalls, VPNs, IPS/IDS systems, access control lists (ACLs) Responsibilities: A Technical Assistance Center (TAC) Network Engineer is typically responsible for providing technical support, troubleshooting, and resolving network-related issues for customers. The required skill set for a TAC Network Engineer typically includes: Networking Fundamentals: Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, SNMP, etc.), OSI model, and network architectures. Routing and Switching: Proficiency in configuring, managing, and troubleshooting routers and switches, including dynamic routing protocols ( OSPF, BGP, ISIS ), VLANs, STP, and routing policies. Network Security: Knowledge of network security principles, firewalls, VPNs, IPS/IDS systems, access control lists (ACLs), and security best practices. Network Monitoring and Management: Experience with network monitoring tools (such as SNMP-based systems), network management protocols (SNMP, NetFlow), and performance optimization techniques. VRF, Routing instances, BFD, VXLAN, Data Center Fabric- Leaf and spine concepts Troubleshooting Skills: Strong problem-solving skills to identify, diagnose, and resolve network issues efficiently and effectively. Hardware Knowledge: Familiarity with networking hardware from various vendors ( Cisco, Juniper, Airsta, etc. ), including routers, switches, firewalls, and load balancers. Communication Skills: Excellent verbal and written communication skills to interact with customers, understand their requirements, and provide clear explanations and instructions. Documentation: Proficiency in documenting network configurations, troubleshooting steps, and solutions for future reference and knowledge sharing. Continuous Learning: Willingness to stay updated with the latest networking technologies, trends, and industry developments through self-study, training, and certifications. User-level knowledge: Jira ticketing, Slack usage and Splunk. Overall, a TAC Network Engineer should possess a combination of technical expertise, problem-solving abilities, communication skills, and a customer-centric approach to effectively support and maintain network infrastructure. Note: Notice period: Immediate to 15 days work mode: work from office 12 hours shift (4days working and 3days week off) 24/7 support rotational shift (every 3 months) Not sure yet? You may have questions or youre not sure you have all the information to apply? Leave your questions here. FAQ General Questions Exchange your information securely through using your credentials on the National Authentication System. What is it that makes Terralogic stand out in the industry? In which countries can I find Terralogic? What is Terralogic s service expertise? Which industries does Terralogic provide its services? What does Terralogic services provide for its customers? Lets Work Together Our 16 years of achievements includes: 10M+ lines of codes 2400+ projects completed
