Job Title: Customer Relationship Manager Department:Customer Service / Client Relations. Job Summary: We are looking for an experienced and customer-focused Customer Relationship Manager (CRM) to build and maintain strong relationships with our clients. The ideal candidate will ensure high levels of customer satisfaction, foster loyalty, and work collaboratively with internal teams to deliver outstanding service and tailored solutions. Key Responsibilities: Develop and maintain strong, long-term relationships with key customers Serve as the primary point of contact for customer accounts Understand client needs and provide solutions to meet their goals Respond to customer inquiries, issues, and concerns in a timely and professional manner Collaborate with sales, marketing, and service teams to enhance the customer experience Monitor customer satisfaction and initiate improvement strategies Maintain accurate records of client interactions, sales, and feedback Requirements: Proven experience as a Customer Relationship Manager, Account Manager, or similar role Strong communication, interpersonal, and problem-solving skills Customer-oriented mindset with a proactive approach to client management

Job Title: Telecaller Department: Customer Support / Operations / Backend Services Job Summary: We are seeking a polite, professional, and detail-oriented Telecaller to handle inbound and outbound calls related to support, feedback, verification, or data collection. The role does not involve selling but focuses on communication, accuracy, and providing a positive customer experience. Key Responsibilities: Make outbound calls to customers for feedback, surveys, or verification purposes Handle inbound calls regarding queries, service requests, or follow-ups Record accurate information and update customer records in the system Escalate complex issues to relevant departments when necessary Maintain call quality standards and follow standard operating procedures (SOPs) Ensure customer satisfaction through professional communication and problem resolution Requirements:Prior experience in a telecalling, customer support, or BPO environment is preferred Good verbal communication skills in English, Hindi,Kannada,Telegu,Tamil Basic computer knowledge and familiarity with data entry tools Ability to listen actively and handle calls professionally Patience, empathy, and a customer-centric attitude

Job Title: Accounts Assistant Department: Finance . Job Summary: We are seeking a detail-oriented and motivated Accounts Assistant to support the finance team in daily accounting and financial tasks. The ideal candidate will help maintain accurate financial records, process transactions, and ensure compliance with company and regulatory policies. Key Responsibilities:Assist with the preparation of financial statements and reports Process accounts payable and receivable transactions Maintain and reconcile general ledger and bank accounts Assist in monthly, quarterly, and annual closings Prepare and issue invoices, receipts, and payments Handle petty cash and expense claim processing Requirements: Proven experience as an Accounts Assistant, Accounting Clerk, or similar role Knowledge of basic accounting principles and bookkeeping practices Proficiency in MS Office (especially Excel); experience with accounting software