Systems Integration Senior Specialist - ServiceNow

As a Systems Integration Senior Specialist - ServiceNow at NTT DATA, you will be a key player in supporting and enhancing the Financial Services Operations (FSO) platform within ServiceNow. Your responsibilities will include: - Support, maintain, and extend existing FSO platform functionality within ServiceNow. - Design, configure, and implement new features and enhancements aligned with business requirements. - Collaborate with scoped app teams to manage integrations, plug-ins, and third-party solutions. - Contribute to ServiceNow software release cycles by delivering configuration tasks and features. - Troubleshoot, resolve, and document incident tickets related to the ServiceNow platform and hosted applications. - Ensure adherence to ServiceNow best practices, coding standards, and platform governance. - Participate in Agile development processes, including sprint planning, reviews, and retrospectives. To qualify for this role, you should have: - Minimum 3 years of experience in ServiceNow implementations and development. - Certified ServiceNow System Administrator (CSA). - Certified ServiceNow Application Developer (CAD). - Strong understanding of ServiceNow data structures, scripting (JavaScript, Glide), and UI policies. Preferred qualifications include: - 4+ years of in-depth experience in ServiceNow implementations, ideally within the financial services domain. - Certified ServiceNow Implementer in Customer Service Management (CSM) and/or Financial Services Operations (FSO). - Experience with ServiceNow integrations, including REST/SOAP APIs and third-party systems. - Knowledge of Agile/Scrum methodologies and DevOps practices. - Excellent communication, problem-solving, and analytical skills. NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. With experts in more than 50 countries, NTT DATA is committed to helping clients innovate, optimize, and transform for long term success. As a leading provider of digital and AI infrastructure, NTT DATA invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.,