System Administrator

Job Title: Systems Administrator

Location

Experience:

Mid-Level: 3-5 years of experience managing IT systems, including servers, networks, and storage in a production environment.

Key Responsibilities -

System Management:

• Install, configure, and maintain servers, both physical and virtual, including operating systems and applications.
• Manage network infrastructure components such as routers, switches, and firewalls.
• Monitor system performance and ensure high availability of IT services.

User and Account Management:

• Manage user accounts, permissions, and access rights in various systems, including Active Directory.
• Provide support for end-users, resolving issues related to software, hardware, and network access.

Security and Compliance:

• Implement and maintain security measures to protect systems against unauthorized access, viruses, and other threats.
• Perform regular security audits and ensure compliance with organizational policies and industry regulations.
• Manage backups, disaster recovery planning, and execute recovery procedures as necessary.

System Monitoring and Maintenance:

• Monitor systems for performance issues, identify potential bottlenecks, and take proactive measures to resolve them.
• Perform regular system updates, patch management, and firmware upgrades.
• Maintain system documentation, including configuration settings, processes, and troubleshooting procedures.

Troubleshooting and Support:

• Diagnose and resolve technical issues related to servers, networks, and applications.
• Provide Level 2 and 3 support for complex issues that cannot be resolved by helpdesk staff.
• Collaborate with other IT staff to resolve escalated issues and ensure minimal downtime.

Network Administration:

• Configure and maintain network infrastructure, including VPNs, LANs, and WANs.
• Ensure network security through appropriate configurations and monitoring tools.
• Optimize network performance and troubleshoot connectivity issues.

Automation and Scripting:

• Develop and maintain scripts for automation of repetitive tasks, such as backups, monitoring, and user account management.
• Use tools like PowerShell, Bash, or Python to streamline system administration tasks.

Project Management:

• Participate in planning and execution of IT projects, such as system upgrades, migrations, and new system deployments.
• Work with vendors to evaluate new technologies and manage the integration of new systems into the existing infrastructure.

Backup and Recovery:

• Manage and monitor backup operations to ensure data integrity and availability.
• Develop and maintain disaster recovery plans, and conduct regular tests to ensure preparedness.

Collaboration and Communication:

• Collaborate with other IT professionals, developers, and vendors to ensure seamless IT operations.
• Communicate effectively with non-technical stakeholders, providing clear explanations of technical issues and solutions.

Educational Qualifications:

04-year Bachelors degree in Computer Science, Information Technology, or a related field.

Certifications (anyone):

• Cisco Certified Network Associate (CCNA).
• Red Hat Certified System Administrator (RHCSA).
• VMware Certified Professional (VCP).

Skills & Experience:

Technical Skills:

• Operating Systems: Extensive experience with Windows Server, Linux, operating systems.
• Virtualization: Proficiency in managing virtual environments using VMware, or similar platforms.
• Networking: Strong understanding of network protocols, DNS, DHCP, TCP/IP, and network security practices.
• Scripting and Automation: Experience with scripting languages like PowerShell, Bash, or Python to automate system tasks.
• Security: Knowledge of security best practices, firewalls, VPNs, and experience in managing antivirus solutions and security patches.

Soft Skills:

• Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues.
• Communication: Ability to communicate technical concepts clearly to non-technical staff and stakeholders.

Preferred Experience:

• Experience with cloud platforms like AWS, Azure, or Google Cloud.
• Experience in managing hybrid IT environments, integrating on-premise systems with cloud services.
• Previous experience in IT project management, including system migrations or large-scale deployments.