System Administrator

Key Responsibilities

1. Server & System Management

• Install, configure, and maintain server systems, operating systems, and software applications.
• Monitor server and system performance to ensure high availability and reliability.
• Plan and execute system upgrades, migrations, and maintenance activities.

2. User Account & Access Management

• Create and manage user accounts, permissions, and access rights.
• Ensure adherence to data security policies and compliance regulations.
• Implement identity management and access control best practices.

3. Backup & Disaster Recovery

• Perform regular system backups and maintain backup schedules.
• Implement and test disaster recovery procedures to minimize downtime.
• Maintain documentation of recovery processes and protocols.

4. Security & Threat Management

• Evaluate and implement security measures to protect systems from unauthorized access, malware, and cyber threats.
• Monitor system logs and alerts for unusual activity or vulnerabilities.
• Collaborate with IT security teams to enforce policies and compliance standards.

5. Network & Infrastructure Support

• Monitor network infrastructure and assist in network configuration, troubleshooting, and optimization.
• Maintain routers, switches, firewalls, and other networking equipment.
• Support VPNs, remote access, and connectivity issues for end-users.

6. End-User Support & Troubleshooting

• Provide technical support to end-users, addressing hardware and software-related inquiries and problems.
• Document resolutions, create user guides, and provide training as needed.

7. Documentation & Process Improvement

• Maintain comprehensive documentation of system configurations, procedures, and processes.
• Stay updated with industry best practices and emerging trends in system administration.
• Recommend process improvements to enhance IT efficiency and system reliability.

Candidate Requirements

Education & Qualifications

• Bachelors degree in Information Technology, Computer Science, or related field (Required).

Experience

• 3–4 years of experience in system administration or IT infrastructure management.
• Hands-on experience with servers, operating systems, networking, and security protocols.
• Exposure to backup, disaster recovery, and IT compliance practices.

Technical Skills

• Proficiency in server administration (Windows/Linux environments).
• Knowledge of networking concepts, VPNs, and firewall configuration.
• Experience with backup solutions and disaster recovery planning.
• Ability to troubleshoot hardware, software, and network issues efficiently.

Soft Skills

• Strong problem-solving and analytical abilities.
• Excellent communication skills for interacting with IT team and end-users.
• Attention to detail and organizational skills.
• Ability to work independently and handle multiple priorities.

Work Schedule

• Day shift, full-time
• Flexibility to work beyond regular hours during system upgrades or critical incidents

Compensation & Benefits

• Competitive salary based on experience
• Annual performance bonus
• Health insurance and provident fund (PF)
• Paid sick leave and paid time off
• Cell phone reimbursement