System Administrator 3-IT

Job Description: You will be responsible for the effective delivery of technical support and installations, including break-fix tasks related to hardware, network, cabling, and rack deployments. Additionally, you will be involved in site planning, problem escalation, and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter. Your main tasks will involve prioritizing ticketing queues, resolving escalations, and clearing blocking issues to ensure the continuous delivery of technician activities in compliance with internal policies and service level agreements. Furthermore, you will provide 24x7 site coverage for Oracle OCI Data Center sites and participate in Shift ROTA's to cover 24x7. Key Responsibilities: - Deliver effective technical support and installations, including break-fix tasks, hardware, network, cabling, and rack deployments - Manage site planning, problem escalation, and installations in an Oracle Cloud Infrastructure (OCI) datacenter - Prioritize ticketing queues, resolve escalations, and clear blocking issues to enable the continuous delivery of technician activities - Provide 24x7 site coverage for Oracle OCI Data Center sites and participate in Shift ROTA's for 24x7 coverage Qualifications Required: - Proven experience in technical support and installations - Familiarity with hardware, network, cabling, and rack deployments - Strong problem-solving skills and ability to prioritize tasks effectively - Knowledge of Oracle Cloud Infrastructure (OCI) is a plus (Note: Additional details about the company were not provided in the job description.),