Job Summary As the Manager, Security Assurance you will work in a fast-paced environment fostering teamwork and open communication to lead security assurance initiatives, drive compliance with various security frameworks, and ensure Foundevers data integrity. You will be responsible for facilitating external audits and collaborating with cross-functional teams to enhance Foundevers security posture. Primary Job Responsibilities Own Security Assurance programs, ensuring compliance with regulatory and internal standards (i.e. HIPAA, GDPR, EU AI Act, etc.) Own external audits (i.e., HITRUST, SOC 1 and 2, ISO 27001, NIST, PCI DSS) and collaborate with auditors to provide necessary documentation and responses Lead, mentor, and develop high-performing security assurance team members in alignment with organizational goals Assess and identify gaps in security controls and conduct risk assessments to evaluate the security posture and develop strategies for improvement Review change management requests and provide recommendations for mitigating potential risks Assist in the identification and documentation of security-related clauses in contracts Prepare and present regular updated to leadership on the status of security assurance initiatives and audit findings Stay informed of industry trends, threats, and regulatory changes affecting information security Skills and Qualifications 5+ years of experience in information security with a focus on security assurance and compliance In-depth knowledge of security frameworks and standards such as HITRUST, SOC 1/2, ISO 27001, NIST, PCI DSS, etc. Experience in project management Experience managing and leading external audit engagements as well as compliance software and external audit portals for evidence posting and collaboration Knowledge of audit cycles and certifications for cloud hosted applications Bachelors degree in Computer Science, Information Technology, Security Management, or a related field Preferred Skills and Qualifications HIPAA experience Relevant security and framework certifications (e.g., CCSFP, CISM, CISSP, CISA, CRISC, ISO Lead Auditor, PCIP) AI experience About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we re the team behind the best experiences for +750 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter #LI-MA1 #LI-Remote .

Job Summary As the Senior Analyst, Security Assurance you will work in a fast-paced environment fostering teamwork and open communication to focus on compliance with security standards and regulatory frameworks at Foundever. Your expertise will be vital in coordinating external audits, gathering evidence, validating compliance, and engaging stakeholders across the organization. Primary Job Responsibilities Maintain a comprehensive understanding of security compliance frameworks (HITRUST, PCI, DSS, SOC, ISO 27001, HIPAA, NIST) and their requirements Coordinate and support external IT audits, collecting, preparing and submitting necessary documentation and evidence in a timely manner Conduct regular risk assessments and gap analyses to identify areas of improvement Document compliance efforts and gaps, audit findings, and remediation plans, ensuring proper tracking and follow-through Prepare and present status updates, audit results, and risk assessments to leadership and stakeholders Utilize advanced data analytics techniques to assess compliance trends, identify potential risks, and uncover actionable insights that inform decision-making and strategic planning Develop and maintain interactive data visualization graphs and dashboards to effectively communicate compliance metrics, audit findings, and risk assessments to stakeholders Utilize Governance, Risk, and Compliance (GRC) tools to streamline compliance workflows and improve visibility Stay informed of industry trends, threats, and regulatory changes affecting information security Skills and Qualifications 5+ years of experience in information security with a focus on security assurance and compliance In-depth knowledge of security frameworks and standards such as HITRUST CSF, SOC 1/2, ISO 27001, NIST, PCI DSS, etc. Experience with data analytics and data visualization Experience with compliance software and external audit portals for evidence posting and collaboration Knowledge of audit cycles and certifications for cloud hosted applications Bachelors degree in Computer Science, Information Technology, Security Management, or a related field Preferred Skills and Qualifications HIPAA experience Relevant security and framework certifications (e.g., CCSFP, CISM, CISSP, CISA, PCIP) AI experience About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we re the team behind the best experiences for +750 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. #LI-MA1 #LI-Remote .

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Team Leader to join our dynamic team and embark on a rewarding career journey. Managing the day-to-day activities of the team. Motivating the team to achieve organizatioal goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

1)Ensures prompt and effective delivery of essential goods and services to the different departments and functions at Foundever, with a minimum time lag through the implementation of standardized purchasing practices that comply with procurement s guidelines. 2)Consults with all stakeholders about their needs, assisting in sourcing, contacting vendors and developing sources of supply and/or services, processing purchase requisitions, and expediting purchase orders. 3)Tracks the delivery of goods and services; as well as ensuring every stakeholder confirms receiving their request in our P2P system. 4)Ensures that the goods and services purchased meet specified conditions and acceptable standards by preparing detailed bid specifications for technical items, requests for quotations, serving as a liason between Foundever departments and vendors. 5) Protects the interests of Foundever regarding purchases by serving as a representative for the company in discussions vendors on procurement issues, shipping, receiving, invoicing, and all other areas of responsibility and by monitoring vendor activities for compliance with contract terms and conditions. 6) Ensures the proper and timely payment of charges for goods and services received by Foundever. 7) Review and monitor capital purchases to ensure its compliance with company policies and procedures. 8) Identify opportunities for cost savings 9) Special projects and/or other duties as assigned. TYPICAL QUALIFICATIONS : (education, experience, knowledge, skills and abilities typically needed to perform this job--potential candidates are screened for requirements listed in this section) Education : (if beyond High School or equivalent): Bachelor s degree or equivalent years of job-related experience Experience leading peers and influencing organizational change Experience Target : (specify experience in this job or in a related function or field): Knowledge/Skills/Abilities: (identify essential knowledge, skills and abilities required and identify additional competencies that enable success in performing this job--essential skills should be noted as required, others may be noted as preferred) Good organizational skills Excellent time management Confident communicator Works well under pressure Previous supervisory/people management experience Experience in other disciplines (Supply Chain, Operations, Engineering) Previous assignments with cross functional teams preferred Complex strategic relationship management experience required

Job Summary As the Procurement Manager you will work with the wider procurement team to deliver strategically focused procurement service, provide expert advice and support to internal stakeholders as well as act as a intergral point of contact to external vendors and partners. You will be expected to work within global procurement policies and adoption practices ensuring improvements in sourcing, contract and relationship management. You will also lead on purchasing activities for all India stakeholders and maintain good business relationships with vendors and suppliers. This is a hybrid role, where direct face time with operational teams is both helpful and essential. Therefore you will be required to travel to the office 2-3 days a week. Primary Job Responsibilities Negotiate the best terms and conditions for the purchased goods and services for the organisation Develop and implement effective negotiation strategies and approaches for the procurement team to optimize vendor relationships and enhance value Implement cost-effective purchases and ensure quality control Identify areas of improvement to drive performance and business results Facilitate and conduct comprehensive supplier performance evaluations to drive continuous improvement and strengthen partnerships Achieve cost savings goals defined for categories in charge Improve current commercial conditions with suppliers Foster solid partnerships to improve relations with current and potential vendors Ensure the local business receives what is needed on time Keep close connection with finance leaders and stakeholders Skills and Qualifications 5+ years of managerial experience, ideally within procurement or similar business function Ability to problem solve when only limited standardization exists Experience in strategic sourcing, supplier management, and project management Excellent negotiation skills Strong customer relationship and vendor management skills Proficient in MS Office applications Excellent command of English, verbal and written About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we re the team behind the best experiences for +750 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. .

Job Summary The Global Travel Manager will lead our corporate travel strategy across 40+ countries. This role will manage end-to-end travel operations, provide assistance and support to travelers, optimize and negotiate supplier contracts and run global travel systems to ensure compliance with policy, safety, and sustainability goals. In this role you will bring solid expertise in global travel procurement, vendor management, and policy design, ensuring that travel practices comply with local and international laws, corporate policies, and industry best practices. If you have a passion for creating an efficient, cost-effective, and traveler-friendly experience we encourage you to apply. Primary Job Responsibilities Develop and enforce global travel policies, ensuring compliance, cost control, and traveler satisfaction Lead the selection, negotiation, and management of travel suppliers including TMCs, airlines, hotels, and car rental agencies Oversee travel platform implementation and optimization (SAP Concur, Egencia, Amex GBT, etc.) Monitor travel spend across all business units and regions; deliver reporting, dashboards, and savings analysis Manage duty-of-care protocols in partnership with HR, Security, and Legal to ensure traveler safety Implement travel risk management systems and protocols for high-risk regions Drive sustainability goals through eco-friendly travel practices and supplier selection Train employees on travel tools, expense systems, and policy compliance Provide support to employees regarding their travel needs, including answering questions, addressing issues, and offering guidance on travel policies Support finance with expense reconciliation, budgeting, and forecasting related to travel Skills and Qualifications Bachelor s degree in Business, Hospitality, Supply Chain, or related field Minimum 5 years of experience managing global or regional travel programs Proven ability to negotiate corporate travel contracts and manage global vendors Advanced knowledge of TMCs, GDS systems, OBTs (Online Booking Tools), and travel risk platforms Knowledge of procurement systems such as Coupa and Ariba Strong analytical and reporting skills (Excel, Smartsheet, Power BI preferred) Exceptional communication and stakeholder engagement skills Experience supporting remote and hybrid workforces across time zones Multilingual skills and international business experience are highly desirable Location: Colombia, Mexico or India Fluency in English required About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we re the team behind the best experiences for +750 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. .

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Coach to join our dynamic team and embark on a rewarding career journey. Develop and implement comprehensive training programs tailored to the needs and goals of individual athletes or teams Provide instruction and demonstrate proper techniques for skills development, conditioning, and game strategy Motivate and inspire athletes to perform at their best through positive reinforcement, encouragement, and constructive feedback Evaluate athletes' progress and performance during training sessions and competitions, and adjust training plans as needed Collaborate with other coaches, athletic trainers, and support staff to ensure a holistic approach to athlete development Foster a positive and inclusive team culture that promotes sportsmanship, teamwork, and respect for others Communicate effectively with athletes, parents, and stakeholders to provide updates on training schedules, performance goals, and other relevant information Maintain accurate records of attendance, performance evaluations, and other administrative tasks related to coaching responsibilities Stay current with trends, best practices, and advancements in coaching techniques and sports science Uphold ethical standards and promote the health, safety, and well-being of athletes at all times

Summary of Primary Job Responsibilities : As a Specialist-Accounts Payable, you will be responsible for processing Supplier Invoices and Supplier Payments in accordance with company policies and procedures. You will ensure that all Supplier Invoices are Valid and supported by necessary documents as per Government compliance and company policies. You will ensure that there are necessary approvals for each invoice processing as per Company policy and procedures. You will be responsible for correct accounting of invoices with necessary tax implications. You will be responsible for maintaining proper record of invoices processed along with necessary communications, in system as well as on server folders. You will be the front liner in answering inquiry, request, and/or comments from other departments related to supplier invoices which you are processing in system. You are expected to ensure that payment for supplier invoices processed is correct and in timelines given. You will work with other department in preserving a harmonious intracompany SOPs. You will be responsible in preparing and submitting reports when needed. Typical Qualifications : Education (if beyond High School or equivalent ) : Graduate Experience Target (in this job or a related function/field) : Should have an experience of 6 months - 1 years, preferably in a BPO/KPO/IT/ITES, Audit/ Tax Consulting firms Skills/ Knowledge/Abilities : Must be detail-oriented Must be highly analytical Must have knowledge of TDS and GST Able to work fast and independently Basic knowledge in Microsoft Office applications, i.e. excel, Word, ppt. Fluent in written and verbal English A good Team Player Selected candidate requires to deal with departments which submits Supplier invoices for processing like Admin, HR, and Procurement etc. Candidate should be able to identify and understand basic TDS Applications and GST accounting. Candidate will be provided a training for a short duration to verify if he/she is trainable. .

Team management experience communication skills- B2 High/C1 Level - Both English & French Minimum of 1 years experience within a contact Centre environment as a Team Manager Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with rotational shifts & Week Offs Strong coaching and people-development skills through call listening, quality feedback, etc. Ability to deal with demanding customers and escalations Energetic and motivating individual Creative thinking Education Graduate French Team Leader US -Gurgaon Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window : 24 x 7 Weekoffs : Any 2 days in a week Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills Skills : French Language is must & Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage Notice Period : Minimum 30 days or immediate Team management experience communication skills- B2 High/C1 Level - Both English & French Minimum of 1 years experience within a contact Centre environment as a Team Manager Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with rotational shifts & Week Offs Strong coaching and people-development skills through call listening, quality feedback, etc. Ability to deal with demanding customers and escalations Energetic and motivating individual Creative thinking Education Graduate .

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Recruitment Coordinator to join our dynamic team and embark on a rewarding career journeyOrganize and manage administrative and operational tasks to ensure smooth execution of projects or daily activities. Serve as a point of contact between departments, vendors, or clients to facilitate communication and timely completion of assignments. Monitor schedules, track progress, and maintain accurate documentation. Prepare reports, support event or meeting planning, and assist with budgeting or procurement processes. Resolve routine issues, provide logistical support, and ensure adherence to organizational procedures. Promote efficiency and alignment across teams while managing multiple priorities.

The Corporate Recruiter is responsible for sourcing, attracting, and selecting top-tier talent (both internally and externally) for positions within Foundever globally. This involves working with stakeholders across the organization supporting them build their teams. Reporting to the VP Enterprise Talent Acquisition, the Corporate Recruiter will work closely with hiring managers and senior leaders to understand talent needs, develop recruitment strategies, and execute effective candidate sourcing and assessment processes. Key stakeholders will include leaders based across the world across various corporate functions. Job Responsibilities Work with hiring managers and local HR TA teams to understand the organization s global talent needs, including skill requirements, positions, and geographical considerations for senior leadership roles Execute comprehensive recruitment strategies to attract highly qualified candidates through various channels, including job boards, social media, professional networks, internal talent databases and industry events Proactively source, identify, and engage passive candidates while maintaining a strong candidate pipeline for present and future needs Conduct thorough candidate assessments, including resume screening, initial interviews, and reference checks, to ensure candidates align with both the role and the company culture Manage end-to-end recruitment processes, ensuring a smooth and positive candidate experience from initial contact to offer acceptance Collaborate with regional and local HR teams to negotiate and finalize employment offers, ensuring a competitive and fair compensation package for selected candidates Utilize applicant tracking systems and other tools to manage candidate data, maintain recruitment metrics and track the effectiveness of the recruitment strategies to enable data-driven decisions on recruitment strategy Collaborates with other teams internally and external vendors to optimize the recruitment efforts, ensure cost-effectiveness and improve the quality of hires Supports and executes the employer branding initiatives to attract top talent, including the promotion of our culture, values and career opportunities Skills and Qualifications 3+ years experience in a similar recruiter or sourcer role having had exposure to international roles Bachelor degree in Human Resources or similar field Excellent conversational and written English Proven track record of successful recruitment for a wide range of roles including senior leadership positions Proven ability to identify and attract highly qualified candidates through various channels, including passive candidate sourcing, networking, job boards, and industry events Proficiency in using applicant tracking systems (ATS) and other recruitment software Experienced in using all MS office tools (Word, Excel, PowerPoint, Outlook)

Mission and Role The Recruitment and On-boarding Specialist plays a key role in ensuring an efficient recruitment experience for our internal stakeholders as well as a seamless onboarding experience for new hires across our global operations. This role requires strong attention to detail, excellent communication skills, and the ability to work across multiple time zones and regions. The ideal candidate will be responsible for supporting the Enterprise TA team and managing pre-employment processes, documentation, compliance checks, and coordination with internal stakeholders. Key Deliverables Support the Corporate TA team with recruitment activities, including but not limited to attending intake and briefing sessions, research and analysis of recruitment insignts and talent landscape, administration of and candidate screening, market research, report building and updating. Facilitate end-to-end onboarding processes for global hires, ensuring timely completion of pre-employment requirements. Serve as the main point of contact for new hires, providing guidance and support throughout the onboarding journey. Work with local HR and TA teams to co-ordinate background checks, reference verifications, and compliance documentation, equipment access in accordance with regional labor and employment laws and company policies. Maintain and update onboarding records in HR systems (e.g., SAP, Success Factors or other ATS/HRIS platforms as and when needed). Liaise with local technology teams to make sure that the relevant equipment and digital accesses have been set up for candidates in readiness for start date. Assist in on-boarding and interview schedules Experience 2+ years of experience in HR administration, talent acquisition, or onboarding in a global or multinational environment. Familiarity with HRIS and applicant tracking systems (ATS) such as SuccessFactors, or similar. Experience managing onboarding in high-volume hiring environments, particularly in BPO, shared services, or corporate environments, is a plus. Skills and Competencies Strong organizational and time management skills, with the ability to handle multiple tasks and priorities. Excellent written and verbal communication skills in English (additional languages are a plus). Detail-oriented, with a commitment to accuracy and compliance. Ability to work in a fast-paced, deadline-driven global environment. Customer-focused mindset with a passion for enhancing the candidate experience. Education and Certifications Batchelor s degree in Human Resources, Business Administration, or a related field preferred. HR or recruitment-related certifications (e.g., PHR, SHRM-CP) are a plus but not required. #LI-DW1 #LI-IND1 .

About the Role Candidates should be from International voice process background. US Campaign. Only diversity candidates can apply for this role Responsibilities Experience in handling team. Have managed clients. Hands on excel and people management skills. Qualifications Education: HSC / Grad Experience: Minimum 1 year of experience as a TL Process: Experience in International Voice Process is mandatory Background: BPO Experience Required Skills Good communication skills (C1 Level) Excel knowledge People management Leadership skills Quick Learner Adaptability Handled attrition & shrinkage Schedule Adherence Login Hours Breaks Csat Dsat AHT Quality Bottom Quartile Management Shift Window: 5pm-6am (9hrs shift). Weekoffs: Any 2 days in a week. Location: Andheri Mumbai Chandivali Boomerang. Equal Opportunity Statement We are committed to diversity and inclusivity. Notice Period Minimum 30 days or immediate. .

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Communication Trainer Mumbai to join our dynamic team and embark on a rewarding career journey you will be responsible for developing and delivering training programs to enhance the communication skills of individuals within an organization The role involves assessing communication needs, designing curriculum, and conducting training sessions to improve verbal and written communication across various levels and departments Key Responsibilities:Training Program Development:Assess communication skills within the organization and identify training needs Design and develop comprehensive communication training programs tailored to the specific requirements of participants Delivery of Training:Conduct interactive and engaging training sessions, workshops, and seminars on various aspects of communication, including verbal, written, and non-verbal communication skills Utilize a variety of teaching methods, materials, and activities to accommodate different learning styles Individual Coaching:Provide one-on-one coaching to individuals seeking personalized communication improvement Offer constructive feedback and practical strategies for enhancing communication effectiveness Content Creation:Develop training materials, presentations, and resources that support communication training initiatives Stay updated on industry best practices and incorporate relevant content into training programs Assessment and Feedback:Conduct assessments to measure the effectiveness of communication training programs Provide timely and constructive feedback to participants, highlighting areas for improvement and success Collaboration:Collaborate with HR, leadership, and other stakeholders to align communication training programs with organizational goals Work with subject matter experts to incorporate industry-specific communication skills into training content Documentation:Maintain accurate records of training sessions, participant progress, and feedback Generate reports to measure the impact of communication training initiatives

The Global Security Engineer will be responsible for the architecture and engineering aspects of security tools to ensure client systems are in compliance with applicable security policies, regulations and industry standards. This role requires collaboration with Information Technology, Internal Audit, Security and other internal functional groups to ensure that the execution elements of Global Security meet the needs of the Foundever Group, the regional leadership, and its clients. Primary Job Responsibilities Contribute to the Security Engineering Roadmap in order to drive state of the art technical security solutions across the enterprise Partner with multiple platform and application owners to review and approve solutions and develop best practices and standards that can be leveraged company-wide Work closely with the managers and the global director of Security Engineering on the development of functional goals and objectives Support other areas on global security around investigations, risk assessments, and new projects as required Support the approval process for requirements from internal and external clients. Skills & Qualifications Four-year computer science, engineering, business degree or related degree and/or equivalent field experience Fluent in English, a second language would be an advantage 1-3 years of increasingly diverse or complex experience in the field of Technology or Cyber Security within a global environment Experience working in an ITIL environment Knowledge of network technologies, architecture, and security Project management skills to organize, drive, and execute initiatives Demonstrated ability to drive security conversations based on factual data Demonstrated experience working in a complex global environment and being a security change agent in order to drive improved security controls and operations Preferred Qualifications Special Certifications: CISSP, CISM, CEH Prior call center experience is highly advantageous given the specialized security environment that will be managed About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for over 750 of the world s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. #LI-MAM #LI-Remote .

Communication Trainer Mumbai Lead and direct the learning culture and vision in New hire batches Develop/implement training programs for New hire agents . Support the Learning manager by providing development to the on-site front line in order to deliver business objectives. Manage training programs and the learning experience for adult learners in a site. Support development programs. Recruit, hire, train, manage, appraise and develop a team of trainees to enable them to progress effectively. Provide direction in finding creative solutions for the training and development of people, through a variety of different learning methods including mentoring and coaching. Supervise the day-to-day activities of the trainees and Frontline ensuring that they are highly motivated, can demonstrate skills in their positions and provide excellent training with long-term positive results. Design learning strategies to fill needs as identified through analysis and in partnership with the Site Quality Team. Conduct most complex training classes. .

The Role The Corporate Recruiter within the Global Enterprise team is responsible for sourcing, attracting, and selecting top-tier talent (both internally and externally) for positions within Foundever globally. This involves working with stakeholders across the organisation supporting them build their teams. Reporting to the VP Enterprise Talent Acquisition, the Corporate Recruiter will work closely with hiring managers and senior leaders to understand talent needs, develop recruitment strategies, and execute effective candidate sourcing and assessment processes. Key stakeholders will include leaders based across the world across various corporate functions. Key Deliverables Work with hiring managers and local HR TA teams to understand the organization s global talent needs, including skill requirements, positions, and geographical considerations for senior leadership roles. Execute comprehensive recruitment strategies to attract highly qualified candidates through various channels, including job boards, social media, professional networks, internal talent databases and industry events. Proactively source, identify, and engage passive candidates while maintaining a strong candidate pipeline for present and future needs. Conduct thorough candidate assessments, including resume screening, initial interviews, and reference checks, to ensure candidates align with both the role and the company culture. Manage end-to-end recruitment processes, ensuring a smooth and positive candidate experience from initial contact to offer acceptance. Collaborate with regional and local HR teams to negotiate and finalise employment offers, ensuring a competitive and fair compensation package for selected candidates. Utilise applicant tracking systems and other tools to manage candidate data, maintain recruitment metrics and track the effectiveness of the recruitment strategies to enable data-driven decisions on recruitment strategy. Collaborates with other teams internally and external vendors to optimize the recruitment efforts, ensure cost-effectiveness and improve the quality of hires. Supports and executes the employer branding initiatives to attract top talent, including the promotion of our culture, values and career opportunities. Stay informed about recruitment trends in the industry. Promotes diversity and inclusion initiatives to attract and hire diverse workforce Promotes our core values (Creativity, Commitment, Connection) in each part of our organisation Experience 3+ years experience in a similar recruiter or sourcer role having had exposure to international roles. Proven track record of successful recruitment for senior leadership positions, with specific experience in hiring in Business Development Account Management and Marketing Proven ability to identify and attract highly qualified candidates through various channels, including passive candidate sourcing, networking, job boards, and industry events. Proficiency in using applicant tracking systems (ATS) and other recruitment software. Experienced in using all MS office tools (Word, Excel, PowerPoint, Outlook) Education & Languages Bachelor degree in Human Resources or similar field Excellent conversational and written English Fluency in one other European language is essential About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we re the team behind the best experiences for +750 of the world s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Our Perks Competitive salary with standard benefits dependent on country of hire. Fully remote and home based. Employee discounts. #LI - Remote #LI - DW1 .