Dear All, Sword is hiring for Low code developer with C # .Net, AI, Chatbot development !! Exp : 5+yrs NP : Immediate Permanent Work form Home !! Package: Negotiable Role & responsibilities As a Low Code Developer, you will: Design and implement AI-driven solutions that streamline our operations and enhance customer engagement. Create robust applications using Azure's low-code/no-code platforms, ensuring they are scalable and efficient. Collaborate with business analysts to translate requirements into functional applications with minimal coding. Construct and manage Azure-based databases for optimal data storage and retrieval, while maintaining data integrity and security. Integrate and maintain APIs for seamless communication between systems, enhancing our service delivery capabilities. Develop AI-powered chatbots that provide intuitive user experiences across communication channels. Utilise Azure AI Studio to design no-code chatbots, implementing innovative techniques for improved information retrieval. Technology Implementation and Integration Innovate by leveraging Azure services to craft cutting-edge AI solutions that align with our company's vision. Establish a secure and accessible application environment, prioritising user experience and data protection. Integrate advanced chatbot functionalities, ensuring they are responsive and add value to our users' experiences. Continuously document your work, providing clear guidance on API usage and integration methods. What youll bring to the role We are looking for a candidate who is enthusiastic about technology and innovation, ideally with: Proven experience in developing AI solutions using Azure services. Strong background in low-code/no-code development platforms. Hands-on experience with Azure databases and data management. Proficiency in API development and integration. Proficiency in programming languages such as Python, C#, or JavaScript. Strong understanding of database design, SQL, and NoSQL databases. Experience with version control tools like Git and Azure DevOps. Knowledge of chunking techniques for document processing and retrieval in RAG models. Excellent problem-solving skills and attention to detai If interested please share me your resume to abinayak@swordgroup.in or Contact: Abinaya/whatsup - 9500053608
Dear Folks, Sword is hiring for IT Vendor Management role - (IT Procrurement) Exp : 7+yrs NP : Immediate Remote !! Package: Negotiable ! JD: Key Responsibilities: Assist in maintaining third-party IT vendor relationships. Work with vendors and internal business units to review and analyze vendor intake, obtain follow-up information as may be required. Escalate and follow-up on issues not resolved. Participate in meetings with vendors, as necessary. Provide analysis of service level agreements with vendors to ensure they meet internal contracting policies and service level expectations. Understand contractual terms and conditions and their commercial implications to the business to mitigate risk of harm. Provide input and review contract changes, prepare business-impact assessment and recommendations, as necessary. Work with and maintain effective relationships with internal stakeholders (IT Risk/Security, Legal, Finance, etc.) and vendor to ensure business requirements are met and objectives are aligned. Analyze and understand key risk areas of vendors and provide support, as necessary. Participate in Request for Proposal (RFP) process by attending meetings and assisting in the coordination of the RFP process. Analyze and uploads executed service level agreements in contract lifecycle management tool on a timely basis. Ensures ongoing contract lifecycle reporting is completed and works with Manager, IT Vendor Management to ensure notification and termination notices are addressed on a timely basis. Analyze documentation surrounding vendor management processes and procedures to ensure documentation is complete and accurate. Work with the Manager, IT Vendor Management to create and update, as necessary. Assist in monitoring internal and external environments to identify business opportunities and anticipate changes that will impact the business. Participate fully as a team member and contribute to a positive work environment that encourages productivity, professionalism and teamwork. Ensure ongoing communication with the team on the status/progress of projects, issues and points of interest. Transfers knowledge and provide assistance to support business objectives. Assist to ensure vendors meet defined requirements, goals and targets Keeps abreast of market trends, changes in business practices and new or altered types of materials and services entering the market Analyzes key trends in global supply and industry analysis Recommends modifications to accommodate regulatory, legislative or industry changes If interested please share me your resume to abinayak@swordgroup.in or Contact: Abinaya/Whatsup - 9500053608
Dear All, Sword is hiring for ITSM Delivery Analyst- (Incident, Problem and Change Management specialist) !! (6 Months Contract) . Exp : 7+yrs NP : Immediate Work form Home - Remote Package: Negotiable ! JD : Job Description: 7+ years of experience working in ITSM role Ability to clearly write business documentation in a clear and concise manner Knowledgeable of incident, service request, problem, and change management Experience managing and implementing service improvement projects/plans desirable Advanced knowledge of the O365 Microsoft suite of applications Experience using IT Service Management tools such as Freshservice, Service Now, Remedy is a nice to have ITIL Foundation certification preferred. Responsibilities: Take ownership of major incidents ensuring the coordination of the resolving parties, providing timely and effective communication to stakeholders and post major incident reviews. Issue major incident management notices, work with internal technology teams, external vendors, and cross functional teams to facilitate restoration of services. Review and approve internal change requests, take part in and at times host weekly CAB (Change Advisory Board) calls, report on scheduled weekly changes to senior leadership. Provide reporting on service breaches and SLAs (Service Level Agreement) to stakeholders and senior leaders. Proactively monitor business critical applications and propose solutions to improve the processes and procedure of IT service delivery. Provide RCAs and Post-mortem reports for business stakeholders. Assist in the day-to-day operations across all ITIL Support processes (Incident, Major Incident, Change, Problem, Knowledge). Ensure the constant implementation of service improvements plans, providing guidance and content and working with resolution groups and service providers Work with other IT departments to gather service requirements for new or changed services. Participate in internal and external service review meetings, e.g., with external service providers. Identify, recommend, and participate (where appropriate) in implementing service improvements relating to ITSM operations. If interested please share me your resume to abinayak@swordgroup.in or Contact: Abinaya/whatsup - 9500053608
Dear All, Sword is looking for IT Recruiter- Recruitment Specialist for our Team !! Exp : 2+yrs Looking for Immediate joiners or 10-15days would be fine !! Preferred Tamil Nadu candidates only.. 5 days of Work from office is must !! Package : Negotiable Initially it will be for Direct 6 Contract Contract- based on the performance it will be extended. JD : Looking for Good communication skills. Good experience in Sourcing the profiles from the market and the job portals. Talkative person. Looking for a energertic person. Good exp in IT Recruitment - Technical Recruitment If any one interested please feel free to call or Whatsup your CV to Abinaya / 9500053608 or Email me - abinayak@swordgroup.in
Dear All, Sword is Looking for a Java backend developer !!. Exp : 8+yrs NP : Immediate Work from Home - Remote Package: Negotiable ! Job Description: 8+ years of experience in developing scalable and secured Java applications Knowledge. Excellent experience in developing (Core Java, J2ee, EJB, and Struts), and App servers like JBOSS with rich experience in using Webservices using Rest APi Good experience in RDBMS using Oracle or MySql and PostgreSQL Participate in the full product development life cycle (CI/CD) of small to medium complexity features or functionalities, including design, implementation, testing, deployment, and maintenance. Should be able to analyze and debug production issues reported and should be able to give solution within a shorter turnaround time. Proactive and self-motivated, capable of taking ownership of tasks and driving them to completion (self-starter) Able to collaborate effectively with technical and non-technical stakeholders Consistently write clean, efficient, and maintainable code that adheres to industry best practices Understanding of Scrum and Kanban agile frameworks used for software development and work mgmt. Experience with Jira, Bitbucket and Confluence Excellent command of spoken and written English, strong documentation skills. If interested please share me your resume to abinayak@swordgroup.in or Contact: Abinaya/whatsup - 950005360 8
Dear Candidates, Sword is looking for IT Helpdesk/Service desk resource !! Remote !! Looking for TamilNadu candidates only !!! Exp : 2+yrs Package : Negotiable Role & responsibilities Key Responsibilities (but not limited to): Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution. Facilitate user password resets Coach users in the use of hardware, software, and file management. Channel and escalate technically complex problems to the appropriate resources Perform computer equipment repairs; manage network printers and wireless connectivity. Install software and computer peripherals Identify when off-site repairs are required and coordinate with third party vendors Prepare and test new computer equipment and oversee shipping to new store locations Provide preliminary assessment of problems which may involve network services and escalate to Level 2 support and management if required. Maintain and deploy standard hardware image’ to variety of hardware platforms. Contribute ideas and solutions to IT Services issues at large Ensure warranty and registration requirements are fulfilled Provide Android/iPhone support and front-line telephone support Document best practices Perform other related duties as assigned Desired Skills/Experience: Knowledge of desktop computer applications, operating systems, hardware, and networking devices 1-2 years’ experience working in a related role (asset) knowledge of: Microsoft Windows XP, Windows 7, Microsoft Office 2003 & 2007, PC Hardware Repair, VPN, client-based LAN networking, printers, and good networking skills LANDesk endpoint management skills would be an asset VOIP a bonus Excellent customer service skills Exceptional oral and written communication skills Demonstrated problem solving and troubleshooting skills Bilingual (English/French) is an asset Team-player with the ability to work well independently Capability to prioritize and multitask; organized and detail-oriented Ability to coach and advise clients in a clear and concise manner Ability to work effectively in a fast-paced and high demanding environment Keen attention to detail Proven analytical and problem-solving abilities if you are interested , please call or message me your cv to abinayak@swordgroup.in/Abinaya - Whatsup - 9500053608
Dear All, Sword is Looking for a Java backend developer !!. Exp : 8+yrs NP : Immediate Work from Home - Remote Package: Negotiable ! Job Description: 8+ years of experience in developing scalable and secured Java applications Knowledge. Excellent experience in developing (Core Java, J2ee, EJB, and Struts), and App servers like JBOSS with rich experience in using Webservices using Rest APi Good experience in RDBMS using Oracle or MySql and PostgreSQL Participate in the full product development life cycle (CI/CD) of small to medium complexity features or functionalities, including design, implementation, testing, deployment, and maintenance. Should be able to analyze and debug production issues reported and should be able to give solution within a shorter turnaround time. Proactive and self-motivated, capable of taking ownership of tasks and driving them to completion (self-starter) Able to collaborate effectively with technical and non-technical stakeholders Consistently write clean, efficient, and maintainable code that adheres to industry best practices Understanding of Scrum and Kanban agile frameworks used for software development and work mgmt. Experience with Jira, Bitbucket and Confluence Excellent command of spoken and written English, strong documentation skills. If interested please share me your resume to abinayak@swordgroup.in or Contact: Abinaya/whatsup - 950005360 8
Dear All, IT Helpdesk- IT Service Desk-Level 1 Support We have an excellent opportunity in Sword !! French - IT Helpdesk-Technical support-FRENCH LANGUAGE IS MUST CTC : Negotiable Permanent Remote-Work from home !! Exp : 3+yrs JD : Key Responsibilities (but not limited to): Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution. Facilitate user password resets Coach users in the use of hardware, software, and file management. Channel and escalate technically complex problems to the appropriate resources Perform computer equipment repairs; manage network printers and wireless connectivity. Install software and computer peripherals Identify when off-site repairs are required and coordinate with third party vendors Prepare and test new computer equipment and oversee shipping to new store locations Provide preliminary assessment of problems which may involve network services and escalate to Level 2 support and management if required. Maintain and deploy standard hardware image’ to variety of hardware platforms. Contribute ideas and solutions to IT Services issues at large Ensure warranty and registration requirements are fulfilled Provide Android/iPhone support and front-line telephone support Document best practices Perform other related duties as assigned Desired Skills/Experience: Knowledge of desktop computer applications, operating systems, hardware, and networking devices 1-2 years’ experience working in a related role (asset) knowledge of: Microsoft Windows XP, Windows 7, Microsoft Office 2003 & 2007, PC Hardware Repair, VPN, client-based LAN networking, printers, and good networking skills LANDesk endpoint management skills would be an asset VOIP a bonus Excellent customer service skills Exceptional oral and written communication skills Demonstrated problem solving and troubleshooting skills Bilingual (English/French) is an asset Team-player with the ability to work well independently Capability to prioritize and multitask; organized and detail-oriented Ability to coach and advise clients in a clear and concise manner Ability to work effectively in a fast-paced and high demanding environment Keen attention to detail Proven analytical and problem-solving abilities If interested, please send me your cv to Abinaya - whatsup : 9500053608 or Email to - abinayak@swordgroup.in