Our Story At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. Your Role We’re looking for an Accounts Payable Executive to join our Finance team at Swish. You’ll drive the accuracy and efficiency of our payable operations ensuring timely processing of invoices, smooth coordination with vendors and strong compliance with internal controls. The ideal candidate will bring attention to detail, process discipline and comfort with working in a fast-paced environment. What You’ll Do Review and verify invoices and supporting documents for accuracy and compliance Ensure timely booking of invoices in Zoho Books with correct GL codes, cost centers, and tax details Perform 3-way matching of POs, GRNs, and invoices Resolve discrepancies with procurement, operations, and vendors Process payments (NEFT/RTGS/cheques) as per due dates, with proper approvals Reconcile vendor statements and manage vendor queries Support TDS/GST compliance and maintain audit-ready documentation Assist in month-end and year-end closing activities (AP accruals, reports) Maintain accurate records of AP transactions Continuously seek opportunities to improve the AP process through automation and best practices What We’re Looking For: Bachelor’s degree in Commerce/Finance/Accounting; CA Inter or MBA (Finance) is a plus 3–5 years of relevant experience in Accounts Payable or general accounting Hands-on experience with ERP systems (Zoho Books preferred) Good knowledge of GST, TDS, and Indian tax regulations Strong Excel skills; comfort with reporting and reconciliations Excellent attention to detail, organizational skills, and ability to manage priorities Strong communication and collaboration skills across internal and external stakeholders Nice to Have Experience working in a high-growth/startup environment Exposure to automated AP workflows and e-invoicing systems Understanding of vendor onboarding and contract compliance Show more Show less
About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As a Growth Analyst at Swish, you’ll play a critical role in scaling our growth engine. You’ll dig deep into data to uncover insights, run experiments, and collaborate with marketing, product, and ops teams to drive business outcomes. If you thrive on solving problems, making data dance, and turning numbers into action - this role is for you. What You’ll Do - Retention Analytics: Understand user behavior, churn drivers and engagement loops to improve retention and repeat usage. Revenue & Performance Metrics: Track CAC, LTV, ROI and funnel performance to spot inefficiencies and uncover growth levers. Campaign Insights: Collaborate on lifecycle campaigns (email, push, in-app) and measure impact on conversions and reorders A/B Testing: Design experiments across product and marketing - from UX tweaks to offer strategies and drive data-backed decisions Cross-Team Collaboration: Work closely with growth, product and ops teams to drive high-impact initiatives Dashboards & Reporting: Build intuitive dashboards and reports to track KPIs and deliver insights to leadership What You’ll Need 2–5 years of experience in growth, marketing or business analytics (preferably in B2C startups or food/e-comm) Strong command over SQL, Excel/Sheets and any BI tool (Looker, Tableau, Power BI, etc.) Solid understanding of growth metrics - CAC, LTV, funnels, retention and experience with experimentation A structured problem-solver who can translate data into clear, actionable insights Strong communication skills - able to work across teams and present to leadership Nice to Have Experience in food delivery, q-commerce, or high-frequency B2C products Familiarity with paid marketing data - Google Ads, Meta, UAC, etc. Show more Show less
About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As an Ops Excellence Manager at Swish, you’ll be responsible for building and scaling the core processes that power our kitchens, warehouses and supply chain. From inventory flow to fulfillment efficiency, you’ll drive projects that directly improve our cost structure, reliability and speed. This role is ideal for someone who has seen supply chain complexity at scale (in FMCG, q-commerce, or e-commerce setups) and wants to build high-performance systems from the ground up. What You’ll Do - Process Optimization: Identify inefficiencies across procurement, inventory, and mid-mile ops; build processes that are faster and more cost-effective Warehouse & Mid-mile Ops: Implement lean practices in picking, packing, and dispatch to improve turnaround times Supply Chain Coordination: Align with procurement, vendors, and delivery teams to ensure optimal inventory and timely replenishments Cost & Waste Reduction: Analyze ops data to cut food waste, reduce overstocking, and drive unit economics KPI Tracking & Dashboards: Define, monitor, and report metrics like OTIF, inventory turns, and fulfillment time Automation & Tech Integration: Partner with tech/product teams to roll out WMS, route planning tools, and other automation solutions SOPs & Training: Standardize ops processes and ensure ground teams are trained for scale and consistency What You’ll Need 2–6 years of experience in factory ops, warehouse management or supply chain (FMCG / e-comm / q-comm preferred) Process thinker - familiarity with Lean, Six Sigma or similar frameworks is a plus Strong with data - Excel/Sheets + BI tools like Power BI, Tableau Comfortable with systems - experience working with ERPs, WMS, or supply chain tech platforms A doer - hands-on, works well on the ground and with cross-functional teams Clear communicator - can turn complexity into structure and align people around it Show more Show less
Skills: Product Strategy, User Research, Cross-functional Leadership, Data Analysis, A/B Testing, User Experience Design, Metrics-Driven Decision Making, Roadmapping, About the Company - At Swish, were redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, were a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As our first Product Manager, youll work closely with the founders and take complete ownership of our consumer-facing product experience - across discovery, order journey and cart conversion. Your mission: increase AOV, improve retention and build a product users love and keep coming back to. Who You Are - Own and improve the end-to-end order journey: from homepage to checkout Identify and execute product levers that drive retention and frequency Lead product experimentation across bundling, UI, nudges and promotions Collaborate with design, growth, engineering, and ops to launch high-impact features Set up and scale data instrumentation for product KPIs and experimentation Prioritize with clarity define the roadmap, write clear specs, and ensure timely, high-quality releases What Were Looking For 5-7 years of experience in consumer product management, preferably in food, commerce or Q-commerce Proven track record of shipping features that moved metrics like retention, cart conversion or repeat rate Strong user empathy with structured problem-solving and data chops Experience running A/B tests and leveraging analytics tools (e.g. Mixpanel, GA, Tableau) Comfort working in a fast-paced, ambiguous, and ops-heavy environment Prior experience working with kitchen ops, logistics or last-mile delivery will be a plus Show more Show less
Our Story At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. Your Role As the Lead – Talent Acquisition, you will be responsible for building and leading our hiring engine across corporate (tech & Non tech) and frontline roles. This is a hands-on role that requires strategic thinking, strong execution and deep partnership with business stakeholders to ensure we attract, assess and hire top talent that fits Swish’s culture and growth ambitions. What You Will Be Doing: Own the end-to-end hiring process across all functions (corporate, kitchen, tech, and operations) Partner with functional heads to understand workforce plans and translate them into hiring plans Build and lead a small but high-performing TA team , scaling it as needed Drive sourcing strategy using a mix of internal referrals, job boards, social platforms, consultants, and direct outreach Streamline and improve hiring processes , ensuring great candidate experience and internal stakeholder management Develop and track hiring metrics – time-to-fill, cost-per-hire, source effectiveness, DEI progress Champion employer branding initiatives through social media, content, and events to make Swish an employer of choice Leverage tools and systems (ATS, dashboards, etc.) to bring transparency, speed, and scale to the hiring process Ensure compliance and consistency across all hiring practices What We’re Looking For: 5+ years of talent acquisition experience, with at least 2 years in a lead role Proven success hiring for diverse functions – business, tech and frontline Experience in high-growth startups or consumer brands is a plus Strong stakeholder management and ability to work in a fast-paced environment Hands-on with sourcing, negotiation, and closing candidates Strong analytical mindset and comfort with data-driven decisions Passionate about building teams and shaping culture
About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As a CRM & Retention Manager, you’ll be responsible for driving data-led engagement & retention campaigns and executing high-impact CRM campaigns that connect with our customers. This role goes beyond campaign management—it requires creativity, agility, and a deep understanding of Customer Lifecycle Management. You’ll collaborate with business, analytics & marcom to drive growth. What You’ll Do - Identify high-impact CRM channels to increase engagement, LTV & reduce churn. Formulate curated discounting strategies & RFM frameworks, increase DAU/MAU metrics and increase campaign CTRs & conversions Conduct consumer research & understand best industry practices to improvise performance Plan and execute sms, email, Push, RCS, in-app & Whatsapp campaigns to increase engagement Identify and manage agencies, vendors and partners to optimize campaign execution Track and measure campaign effectiveness to maximize ROI, delivery & conversions What You’ll Need 4-6 years of experience in CRM, Retention, Marketing Automation Should have worked on one of the CRM platforms like Clevertap, Moengage, etc.. Strong understanding of consumer behavior, and engagement/retention strategies Ability to execute fast-paced, high-impact campaigns with agility Excellent vendor/stakeholder management and negotiation skills Data-driven mindset to track performance and optimize efforts
About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As a Legal Associate at Swish, you’ll support our fast-paced operations by ensuring contracts and agreements are clear, compliant, and aligned with business goals. You’ll work closely with internal teams to review, validate, and draft essential legal documents that keep our business moving smoothly. This is a great opportunity to build hands-on legal experience in a high-growth startup environment. Responsibilities - Draft and review basic contracts (NDAs, vendor agreements, employment contracts, etc.) Ensure contracts adhere to company templates and commercial terms Coordinate with internal stakeholders to capture key terms and protect business interests Maintain contract trackers and ensure documentation is properly organized Assist in basic legal research and compliance-related tasks when needed Qualifications - 1–3 years of experience in contract drafting and basic legal operations Familiarity with Indian contract law and corporate legal processes Comfortable working cross-functionally with business, HR and finance teams Strong attention to detail and time management skills Eager to work in a fast-paced, high-growth startup environment Equal Opportunity - At Swish, we are committed to fostering an inclusive and diverse workplace where everyone is treated with respect and given equal opportunities to thrive. We do not discriminate based on race, color, religion, gender, age, disability, or any other characteristic protected by law. Our hiring practices ensure fairness and support a culture of belonging for all
About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. What You’ll Do As the Lead – Analytics, you’ll partner closely with Growth, Product, Operations, and Finance teams to enable data-driven decision-making. You’ll build and lead the analytics team, set up key dashboards and frameworks, and play a pivotal role in shaping Swish’s business trajectory. Key Responsibilities Own analytics across growth, operations, marketing, supply chain and finance functions Build and scale dashboards, BI tools, and reporting mechanisms for daily, weekly, and monthly reviews Provide actionable insights through cohort analysis, A/B testing, and experimentation Work closely with product and engineering teams to implement event tracking and data instrumentation Set up forecasting models and drive performance benchmarking Hire and mentor a team of analysts; drive a culture of rigor and experimentation Support leadership with strategic decision-making through robust data narratives What We’re Looking For 5–8 years of experience in analytics, preferably in consumer internet or high-growth startups Strong command of SQL, Excel, and at least one BI tool (e.g., Tableau, Power BI, Looker, or Metabase) Experience with Python/R for data analysis is a plus Proven track record of solving ambiguous business problems using data Ability to communicate clearly with non-technical stakeholders Comfort working in a fast-paced, high-ownership environment Nice to Have Experience in hyperlocal, food tech, or quick commerce space Understanding of unit economics and business levers in a consumer business Familiarity with tools like Mixpanel, Amplitude, or Clevertap
Our Story At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role We are setting up our Control Tower function to strengthen Swish’s operational backbone. As a Control Tower Analyst , you will be the eyes and ears of real-time operations—monitoring live data, identifying bottlenecks, and ensuring swift resolution of issues. You will work closely with the Control Tower Lead (Abhilash), operations teams, kitchen managers, and last-mile teams to ensure smooth execution across our network. This is a high-visibility role that requires sharp analytical skills, quick decision-making, and a problem-solving mindset. Key Responsibilities 1. Real-Time Monitoring & Coordination Track live operational dashboards for order flow, kitchen readiness, rider availability and delivery timelines Identify anomalies (delays, rider shortages, kitchen backlogs) and escalate/resolving them quickly Monitor OOS (Out-of-Stock) reports and coordinate with supply chain teams for quick replenishment 2. Data Analysis & Reporting Pull operational performance data, run root cause analyses and present findings Create daily, weekly, and monthly reports to highlight trends, bottlenecks and improvements Track SLA adherence for deliveries and kitchen prep times 3. Issue Resolution & Escalation Act as the first point of escalation for operational breakdowns Work closely with ground teams to resolve issues within minimal turnaround times 4. Process Improvement Document recurring issues and work with stakeholders to design preventive measures Suggest improvements to dashboards, alerts, and SOPs Qualifications Education : B.Tech / BE (preferred in Engineering, Operations, Supply Chain or Analytics fields) Experience : Freshers or up to 1 year of experience in analytics, operations or supply chain Strong analytical skills with proficiency in Excel/Google Sheets (SQL knowledge is a plus) Ability to work under pressure in a fast-paced, high-growth environment Excellent communication skills in English, Hindi and Kannada Strong problem-solving mindset and attention to detail
About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role - We are seeking a driven Demand Planner to join our fast-scaling team. In this role, you will be responsible for ensuring our kitchens are stocked accurately and minimizing waste while maximizing service levels. You will work closely with Supply Chain, Kitchen Operations, Procurement and Data teams to build accurate demand forecasts, improve planning processes and align supply with business growth. Who you are - Develop short- and long-term demand forecasts at SKU and kitchen level, leveraging historical data, seasonality and business inputs Partner with Supply Chain & Procurement to ensure material availability and avoid stock-outs or overstocking Collaborate with Category, Ops and Finance teams to integrate business plans into demand forecasts Track forecast accuracy, analyze deviations and continuously improve forecasting models Monitor sales trends, menu performance and promotional impacts on demand Drive alignment through S&OP (Sales & Operations Planning) processes Create dashboards and reports to enable leadership decision-making What We’re Looking For - At least 3 years of experience in Demand Planning / Supply Chain Analytics / Forecasting Strong analytical skills with proficiency in Excel; exposure to SQL/Python/Tableau is a plus Experience in FMCG, QSR, Food Tech, Retail or E-commerce preferred Ability to work cross-functionally with business, ops and finance teams Strong problem-solving skills, structured thinking and attention to detail Entrepreneurial mindset – comfortable in a fast-paced, high-growth startup environment
We are seeking a driven Executive Assistant & Admin who will directly support the Founders and Leadership team, while also owning administrative operations across the company. This is a high-impact role at the intersection of leadership support, office management and process excellence - ensuring that the leadership team is enabled to focus on scale and that Swish runs like clockwork. Key Responsibilities Executive Support Manage calendars, meetings, and travel for founders and leadership Draft, review, and manage correspondence, presentations, and reports Act as the first point of contact for internal and external stakeholders Administration & Office Management Oversee workplace operations (office supplies, vendor coordination, facility needs) Maintain contracts, records, and compliance documentation Coordinate logistics for company events, leadership offsites and celebrations Process Excellence Support leadership with data preparation, MIS reports, and follow-ups on key priorities Build and manage trackers for admin and leadership tasks Drive improvements in internal communication and workflow Who You Are 2–5 years of experience as an EA, Admin or Operations professional Strong organizational skills and attention to detail; ability to multitask effectively Excellent written and verbal communication skills Proactive, resourceful and comfortable working in a fast-paced startup environment Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar) and basic admin tools